kaz64 Posted July 26, 2009 Share Posted July 26, 2009 My cube arrived on tuesday initially I was delighted does anybody elses leak! the nesting box is soaking wet every time it rains there are large gaps along the roof when the lid is closed I have dismantled it and put it back together again and it still leaks HELP! please have I done something wrong anybody else experienced problems? karen Quote Link to comment Share on other sites More sharing options...
Cooks Posted July 26, 2009 Share Posted July 26, 2009 I suggest you contact Omlet direct for advice and help on this. Quote Link to comment Share on other sites More sharing options...
Redwing Posted July 26, 2009 Share Posted July 26, 2009 Someone did say that they had the same problem but it was to do with the levelness of the ground I think???? anyway they put something under one side or a wheel or something (please forgive me, its late!) and the angle of the cube meant the water did not get in anymore and ran down the channels as it is supposed to Quote Link to comment Share on other sites More sharing options...
Dawno Posted July 27, 2009 Share Posted July 27, 2009 kaz64 wrote: My cube arrived on tuesday I was absolutely delighted as where my six girls . It was short lived does yours leak? I have gaps along the roof runs my fingers will fit in when the lid is closed and the nesting box is soaking wet every time it rains. I have taken it apart and put it back together agin and it is still leaking and I have followed the instructions to the letter any advice would be gratefully received karen Hi, yes my cube leaks in the same area, its a green cube also maybe they had a bad batch,I have emailed omlet with pics showing all it from angles. OH has also checked all fittings over the weekend and i've just checked and it has re-filled with water since I dried it yesterday.Luckily I dont have any chickens yet...just as well. Waiting to hear back from omlet at the moment. Quote Link to comment Share on other sites More sharing options...
abwsco Posted July 27, 2009 Share Posted July 27, 2009 Sorry to hear that you've both got leaking cubes I am going to order mine soon but thought that there weren't any leaking anymore Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted July 27, 2009 Share Posted July 27, 2009 If ther are big gaps at the side, then try tightening up the side panels - they are on right-angle plates and have quite a bit of tolerance in them. I'd phone Omlet up though and get them out to look at it. Quote Link to comment Share on other sites More sharing options...
jess1merlin Posted July 27, 2009 Share Posted July 27, 2009 I've ordered my cube today. I was hoping they had sorted out any problems with leaking. Hope I've done the right thing Quote Link to comment Share on other sites More sharing options...
jess1merlin Posted July 27, 2009 Share Posted July 27, 2009 Is it only the green cubes that seem to have this problem Quote Link to comment Share on other sites More sharing options...
Patricia W Posted July 27, 2009 Share Posted July 27, 2009 I picked up a reconditioned green cube (without run) from Omlet on Friday which OH has put together. It seems fine- fingers crossed! Coincidentally, it has solved a problem I have had with my 3 Polands. They prefer to roost off the ground on the back of a bench. They always had to be enticed into the eglu and shut in the run before they would go to bed. It has been a pain especially when neighbours have had to put them to bed. However, they love the cube - went to bed all by themselves tonight!! Wonderful! Tricia Quote Link to comment Share on other sites More sharing options...
abwsco Posted July 28, 2009 Share Posted July 28, 2009 Tricia, do you mind me asking when you rang to ask if there were any reconditioned cubes? Quote Link to comment Share on other sites More sharing options...
Patricia W Posted July 28, 2009 Share Posted July 28, 2009 Hi- about 3 weeks ago? Quote Link to comment Share on other sites More sharing options...
abwsco Posted July 28, 2009 Share Posted July 28, 2009 Hi- about 3 weeks ago? That's about the time when I rung to see if there were any and was told no Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted July 28, 2009 Share Posted July 28, 2009 Cubes very rarely get returned, they are usually ones which have been used at shows. Keep trying - you may just call up when one comes in! Quote Link to comment Share on other sites More sharing options...
abwsco Posted July 28, 2009 Share Posted July 28, 2009 Cubes very rarely get returned, they are usually ones which have been used at shows. Keep trying - you may just call up when one comes in! Will do Clare Quote Link to comment Share on other sites More sharing options...
Patricia W Posted July 28, 2009 Share Posted July 28, 2009 I think I was just lucky. I phoned about 9.15 on a Monday morning (before I changed my mind!) and actually was very surprised to be told there was one! I don't live far away so arranged to pick it up. I could have had it a week earlier than I did, but the dates didn't work for me. The explanation about it probably being a " show " cube explains why it looks so new. Tricia Quote Link to comment Share on other sites More sharing options...
Gallina Posted July 29, 2009 Share Posted July 29, 2009 The gaps in the roof are meant to be there, so don't necessarily blame then. The gap on one side is much bigger than the one on the other, and as Johannes himself (the designer) put my first cube together you can't argue with him. My second cube used to leak in very heavy rain, and after being convinced for a long time it was coming through the roof, I found out in the end it was getting in around the egg-port door. I stuffed a strip of old towel around the groove to make a tight fit, and it has never leaked again. But all cubes will be different. Quote Link to comment Share on other sites More sharing options...
xScrunchee Posted July 29, 2009 Share Posted July 29, 2009 Shame really that people have these problems and have to find solutions themselves. Considering the price, you would really expect a faultless product and any problems whatsoever to be resolved by Omlet straight away. I would be very peeved to have to stick a strip of old towel around the eggport groove to stop leaks. For the money-I would expect no leaks Bit like saying that I bought an umberella for £40, it had a hole in it so I fixed it with a bit of old carrier bag!!! Quote Link to comment Share on other sites More sharing options...
Dawno Posted July 29, 2009 Share Posted July 29, 2009 Shame really that people have these problems and have to find solutions themselves.Considering the price, you would really expect a faultless product and any problems whatsoever to be resolved by Omlet straight away. I would be very peeved to have to stick a strip of old towel around the eggport groove to stop leaks. For the money-I would expect no leaks Bit like saying that I bought an umberella for £40, it had a hole in it so I fixed it with a bit of old carrier bag!!! I feel exactly the same, still waiting for a reply from omlet after sending pics of my leaking cube, its a lot of money and it should be perfect. We have had a plastic "little tikes house "in our garden since my daughter was 2... shes now 24 ..no leaks ! Quote Link to comment Share on other sites More sharing options...
Dawno Posted July 30, 2009 Share Posted July 30, 2009 spoke to omlet today, a new cube will be delivered on Monday, so fingers crossed all will be well, the customer care so far has been very good Quote Link to comment Share on other sites More sharing options...
Jules. Posted July 30, 2009 Share Posted July 30, 2009 It took 2 new sides & 2 new eggport doors before my cube stopped leaking, so these things can be fixed. Today its raining really hard, & I know the cube will be dry inside. In fact, I don't think it could rain much harder. Quote Link to comment Share on other sites More sharing options...
Clash City Rocker Posted July 30, 2009 Share Posted July 30, 2009 Mine's still leaking, I am now waiting for some "cut to shape gaskets" from Omlet. Meanwhile I find Masking Tape inside the nesting box works reasonably well. Quote Link to comment Share on other sites More sharing options...
kaz64 Posted August 3, 2009 Author Share Posted August 3, 2009 I received my first cube a week ago which leaked really badly after emailing and phoning omlet I cannot fault the customers service in particular hayley and lauren . We have now set up the replacement cube which has much smaller gaps and am praying for rain!! to see if it leaks fingers crossed all will be snuggly and dry for the girls . Is it just the that seem to have this problem? karen Quote Link to comment Share on other sites More sharing options...
Patricia W Posted August 4, 2009 Share Posted August 4, 2009 I have a pre-loved eglu which has a dodgy eggport. I keep meaning to replace the door, but we only use it as a spare and it only happens in torrential rain. My year old eglu is absolutely fine in all weathers. I think it's just the more complex design of the cube which sometimes causes problems- but as you say they can be solved. But I love the cube - and so do my chickens! Quote Link to comment Share on other sites More sharing options...
TAJ Posted August 4, 2009 Share Posted August 4, 2009 I think I was just lucky. I phoned about 9.15 on a Monday morning (before I changed my mind!) and actually was very surprised to be told there was one! I don't live far away so arranged to pick it up. I could have had it a week earlier than I did, but the dates didn't work for me. The explanation about it probably being a " show " cube explains why it looks so new. Tricia Mine was recon, but I was in no hurry, so rang almost every day for 3 weeks before I got a green one (I was offered pink or blue before this). They will not keep a list of who is interested it is just a case of phone calls and I also think early morning seems to be more productive as they go so fast. Tracy Quote Link to comment Share on other sites More sharing options...
kaz64 Posted August 9, 2009 Author Share Posted August 9, 2009 Sorry to hear that you've both got leaking cubes I am going to order mine soon but thought that there weren't any leaking anymore Replacement cube has arrived Superb!! No leaks! Quote Link to comment Share on other sites More sharing options...
