Lesley Posted December 23, 2009 Share Posted December 23, 2009 I ordered a couple of books from Amazon the other day - didn't mind when they arrived. They arrived at 10 pm last night!!!!!! We'd closed both farm gates and locked up for the night - both dogs were loose in the house and not wearing collars..............we put the chain on the door and peeped out ........a lad from City Link, looked all of 12, standing with a parcel!!! I know the couriers have a lot to deliver at this time of year but I didn't expect a delivery at bedtime! I feel guilty now for ordering books that I didn't need just yet Quote Link to comment Share on other sites More sharing options...
welovemarmite Posted December 23, 2009 Share Posted December 23, 2009 that is good customer service though....but i know what you mean. Quote Link to comment Share on other sites More sharing options...
Chickvic Posted December 23, 2009 Share Posted December 23, 2009 That is good service, I suppose the weather held him up! Quote Link to comment Share on other sites More sharing options...
Purplemaniacs Posted December 23, 2009 Share Posted December 23, 2009 I was waiting for a small parcel from Argos on Monday afternoon, 12 -6 delivery slot, it did not arrive rang customer services and they said it could come up to 7.00 and to ring back if it didn't. When I rang at 7.30 they said it may still come as the vans were still out. I rang at 10.00 yesterday morning and they said it had left the depot again at 7.30 am it arrived about midday. In difficult circumstances the customer services were very helpful I am sure I was one of many, well done Argos. Chrissie Quote Link to comment Share on other sites More sharing options...
bigmommasally Posted December 23, 2009 Share Posted December 23, 2009 Wow - you're lucky. I'm still waiting for a book I oredered from Amazon on 1st Dec which I needed for the 18th! I've had an e-mail from them on 20th to say it has been despatched but I'm still waiting. Quote Link to comment Share on other sites More sharing options...
Guest Posted December 23, 2009 Share Posted December 23, 2009 A bit late but at least they got it to you (incase it was for christmas) I think Amazon are really excellent, they seem to sometimes use private delivery too, I know I have had things delivered really early in the morning from them..still in my dressing gown...thermal socks nora batty... looking exceptionally glamourous! indie Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted December 23, 2009 Share Posted December 23, 2009 I'm still waiting for my sledge Quote Link to comment Share on other sites More sharing options...
welovemarmite Posted December 23, 2009 Share Posted December 23, 2009 I'm still waiting for my sledge They are probably using it for the deliveries! Quote Link to comment Share on other sites More sharing options...
Lesley Posted December 23, 2009 Author Share Posted December 23, 2009 I'm feeling even more guilty now - I ordered my books on the 18th Quote Link to comment Share on other sites More sharing options...
quickcluck Posted December 23, 2009 Share Posted December 23, 2009 I've just had a delivery from Flytes so fancy, and I only ordered it yesterday! Man they are good! Quote Link to comment Share on other sites More sharing options...
Space Chick Posted December 23, 2009 Share Posted December 23, 2009 I'd have been in bed if they had tried to deliver to me at 10pm My cousin works for Amazon, she is doing some mighty long hours at the moment Quote Link to comment Share on other sites More sharing options...
Redwing Posted December 23, 2009 Share Posted December 23, 2009 I ordered from Firebox last Thursday for delivery Friday, the order was incorrectly allocated to the wrong depot by the courier, Firebox called us on Friday to say the parcel would be with us Monday (good service Firebox - most companies dont bother to call and own up to problems ) The parcel arrived on Sunday most unexpected but welcome Thats a determined delivery chap Lesley, its quite a walk from your house from the road in the dark Quote Link to comment Share on other sites More sharing options...
Happy-Mama Posted December 23, 2009 Share Posted December 23, 2009 My last Christmas present arrived today, have done the bulk of my shopping online this year and have been very pleased with the service, it makes a great change from waiting in all day for a delivery that doesnt arrive Quote Link to comment Share on other sites More sharing options...
tom123 Posted December 23, 2009 Share Posted December 23, 2009 I've just had a delivery from Flytes so fancy, and I only ordered it yesterday! Man they are good! Same! Fantastic service Quote Link to comment Share on other sites More sharing options...
Lesley Posted December 23, 2009 Author Share Posted December 23, 2009 Thats a determined delivery chap Lesley, its quite a walk from your house from the road in the dark He opened the gates and drove up Tash! - I think he must have been hungry at some time....the packaging was well chewed!!!! Quote Link to comment Share on other sites More sharing options...
Willow Posted December 23, 2009 Share Posted December 23, 2009 I have presents on order for young niece and nephew that I'm seeing Boxing day. Should be here by now and I can see they left city link depot in Milton Keynes days ago but no sign Quote Link to comment Share on other sites More sharing options...
Clur Posted December 24, 2009 Share Posted December 24, 2009 I'm impressed with Amazon. I ordered some things just before mindnight on Wednesday and one package turned up yesterday and the rest turned up about an hour ago. I wanted it for Christmas but was expecting it to turn up after then as I was late ordering. ParcelForce impressed me too - I ordered something for my hubby's birthday a couple of weeks ago and needed to go out in the afternoon of the day it was due to arrive. Rang their customer services, spoke to a woman with impeccable manners and customer service skills who promised to find out where the package was AND called me back within 1 minutes to let me know. The driver was ace too, and even carried the box into the house for me. What a pleasant shock! Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted December 24, 2009 Share Posted December 24, 2009 Two little stocking fillers bought off Ebay haven't arrived yet . Not going to be here in time now, are they . Quote Link to comment Share on other sites More sharing options...
