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Hi John and Kimberly,


I had similar issues with my girls about this time last year - they just refused to use it.


I spent ages tapping it with a stick until they started trying to drink the stick! It was very frustrating. In the end I gave up and put in two standard Glugs. This year I tried again and they took to it with no problems whatsoever and without me showing them what to do.


Are you providing another source of water for them? If so try taking it away. What I did was to let them have water in the morning from a Glug, so I knew they'd have enough to get through the day, but in the afternoon only let them have the superglug. I suppose it must have worked, not that I realised at the time.

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