20% sale grrr!

[Donna Clark]

I bought a 12' x 9' walk-in run, delivered only last week. Discount code was not applicable to walk-in runs. Now I see there's a 20% Black Friday discount on the run, knocking around £200 off. I know Omlet is a business, but it really would've been nice if maybe someone there had said to wait a few days. I probably still would've paid out the near £1k cost, by buying a few add-ons. Grrr.

[AndrewM-IOW]

Ask for the discount retrospectively.  I did last year and was given it in similar circumstances.