The Dogmother Posted October 11, 2013 Share Posted October 11, 2013 Just had a call, purporting to be from Orange, who I have my home BBand with; London number but obviously from an Asian call centre... very bad line and he was speaking so fast that I couldn't make out what he was saying. When I slowed him down, it seems that they are offering existing customers some sort of deal on bb + phone etc. It's impossible to deal with anything like that on the mobile here at work as the line always cuts out. Signal is dreadful here. I asked him to email me - if he is from Orange then he will have my email address - he just went on and on, very fast so I told him (again) that I can't deal with it at work and put the phone down. Exasperating or what? Anyone else getting these, or any idea what it's all about? Quote Link to comment Share on other sites More sharing options...
Princess Leia Posted October 11, 2013 Share Posted October 11, 2013 No, but I would be very suspicious. Companies VERY rarely contact existing customers to advise them of a better deal - you usually have to find it yourself. The good deals are all saved for new customers. We were with Orange BB (formerly Wannadoo and before that, Freeserve) for a few years. Customer service became so appalling we ditched them to go with O2, but have now moved back to BT. Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted October 11, 2013 Author Share Posted October 11, 2013 I called back the number they rang on (from my untraceable landline) and it's a legit number, the caller must have been patched through a UK London number Quote Link to comment Share on other sites More sharing options...
