David

[bigmommasally]

My long awaited purple cube was delivered today by Night Freight and in common with many others on here I have a box or boxes missing. I have not received the sides, top, front and back of the cube or the Grub!! (Of course there may be other bits missing but I guess I'll find that out when I try to put it together) Needless to say I'm a bit upset.

My daughter took delivery for whilst I was at work and the delivery guy said there was a box missing and he didn't know when it would be delivered - not much help there then!

Guess I'll be on the phone to Omlet in the morning to find out when the rest will be coming.

I was hoping to have it all in place to have chickens from the August BHWT rescue but that is now looking unlikely.

[buffie]

Please let Omlet know and they will sort this out for you.

 

I am popping this into eglu and cubes for you.

 

Buffie x

[Karen & co.]

I was hoping to have it all in place to have chickens from the August BHWT rescue but that is now looking unlikely.

 

Sorry you have bits missing, ring Omlet, I did and the missing bits pieces were sent out very quickly, they were very helpful

 

Karen x

[Egluntyne]

Disappointing for you.

 

Phone Omlet first thing. They will do their best to put it right.

[bigmommasally]

After my moan on Tuesday just wanted to update everyone:

I phoned Omlet first thing Wednesday and spoke to a lovely lady called Gwen and basically she has sorted everything really efficently. I now have all the bits and my cube is nearly built (it got too dark to finish it tonight).

 

Just looking forward to get the ex-batts now!!! Can't wait

 

Hugs & kisses to Gwen - Thank you so much

[Ain't Nobody Here]

That's good news . Omlet are certainly very helpful, it seems to be their couriers that let the side down .

 

Good luck getting your ex-batts . Let us see some photos!