SarahCavy Posted February 22, 2007 Share Posted February 22, 2007 (edited) The gap on the hinge side of the door concerns me. It's big enough to get all my fingers through and i think is big enough for mice to get through if they were persistent enough. There is a also an unnecessary draughty gap at the bottom of the door which simply turned out to be a faulty door so the unit has gone back for exchange. Edited February 23, 2007 by Guest Quote Link to comment Share on other sites More sharing options...
Paola Posted February 22, 2007 Share Posted February 22, 2007 Have you contacted Omlet directly Sarah? They are very helpful Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted February 22, 2007 Share Posted February 22, 2007 I agree - give them a buzz & they will sort it out. Their customer sevice is wonderful Quote Link to comment Share on other sites More sharing options...
SarahCavy Posted February 22, 2007 Author Share Posted February 22, 2007 (edited) Yes I have but they have said that the gap by the hinge is the way it is designed - to be gappy for lots of airflow . Edited February 23, 2007 by Guest Quote Link to comment Share on other sites More sharing options...
Egluntyne Posted February 22, 2007 Share Posted February 22, 2007 Sorry to hear you were not happy with your Eglu. Quote Link to comment Share on other sites More sharing options...
SarahCavy Posted February 22, 2007 Author Share Posted February 22, 2007 Hubby came up with a brill idea of putting a bit of sticky plastic draught excluder a little way up the door, I'm now more than happy! They'll still get the airflow and my own concerns will be sorted. Can't wait to get it now! The Omlet team have been so helpful too! Quote Link to comment Share on other sites More sharing options...
