tiks Posted April 17, 2012 Share Posted April 17, 2012 Anyone else having problems with the shoddy Qute? I've got 2 rescue hammies - one from a nursery school and one who had been manhandled by young kids. I thought that the Qute would be the answer as my boys only do handling on their terms. After a couple of months both Qutes are both falling to pieces - the bars are getting detached , the wheel is grinding on the bars and making a mound of orange powder, that's after the initial extra sendouts. The price is a total rip off for a very cheap badly made product. Quote Link to comment Share on other sites More sharing options...
Guest Posted April 17, 2012 Share Posted April 17, 2012 Have you contacted Omlet? Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted April 17, 2012 Share Posted April 17, 2012 Hope that isn't a description of the 2 Qutes you're selling in the Marketplace . Caveat emptor! Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted April 18, 2012 Share Posted April 18, 2012 After a couple of months both Qutes are both falling to pieces - the bars are getting detached , the wheel is grinding on the bars and making a mound of orange powder, that's after the initial extra sendouts. The price is a total rip off for a very cheap badly made product. Hope that isn't a description of the 2 Qutes you're selling in the Marketplace . Caveat emptor! Cripes, I hope that you are going to edit your listing to ensure that it fairly describes the condition of these Qutes. I agree with louisewomble that if you are not happy about the build quality the first port of call should be Omlet. Quote Link to comment Share on other sites More sharing options...
tiks Posted April 18, 2012 Author Share Posted April 18, 2012 I have contacted Omlet and they are sending a replacement panel - so the Qutes on sale will be up to standard. Quote Link to comment Share on other sites More sharing options...