Omlet Smart Autodoor - New in box

[helen_molly]

I just picked up and assembeled my second hand Eglu cube and it is fab - appart from one big problem - the door opening mechanism doesn't work. I will be contactting the people I bought it from, but I imagine they will say it worked for them and that something has got dislodged in transit.

 

It is hard to describe the problem, but it seems that the pole that you should be able to twist and then slide the door open and closed with is not slotted into the correct position - the door will slide awkwardly, then sits at a weird angle. Internally it seems that the metal pole is not slotted correctly into the black plastic thingy.

 

Sorry to describe this so badly, but I would really appreciate any advice - has anyone had a similar problem with the cube door mechanism, or know if the door itself can be replaced?

 

Thank you!

[The Dogmother]

All the mechanisms and bits on the cube are very simple; have you taken it apart to see if you can fix it?

 

Otherwise I'd recommend contacting Omlet for help.

[helen_molly]

I have emailed omlet to ask if it possible to buy a replacement door mechanism. Fingers crossed

[The Dogmother]

From what I remember, they sell all parts individually.

[Egluntyne]

A squirt of WD40 might free things up.