Prolapsed vent - am I getting it right?

[Louisdog]

and I want to let them know, but I cannot find the right address.

 

Also, please can someone tell me why some usernames are lit up in bright green, are they mods or online now or something?

 

Thanks

 

Alex

[Mrs Frugal]

Email James or Johannes - James@omlet.co.uk or/and Johannes@omlet.co.uk

 

The bright green usernames are moderators but none of us work for Omlet so we won't be able to help with your problem so get in touch with the lads at Omlet HQ or better still, give them a call on 0845 4502056 as you're more likely to get a quick response as I think James and Johannes might be out of the office this week.

 

Good luck!

[Guest]

My goodness Alex! What happened? Where did the fox get in?

 

In the past I have heard of a fox digging at the corner where the run meets the eglu. This can be fixed by putting a sheet of mesh underneath the eglu and run edges (available from Omlet).

 

I have also heard of a very determined fox mangling the run gate off its hinges.

 

What a terrible shock for you this morning!

[Louisdog]

Great thanks I will email them.

 

The fox had had the door off its hinges (it was still pegged on though with the closing peg thing) and also taken half the front section off. I have another thread on this in Eglus and Cubes, I am going to try and post some pics if I can figure it out.

 

Aha so the green highlights means a moderator, thanks! Just wondered as couldn't work it out.

 

Cheers

[The Dogmother]

I'm going to lock this as there's another, identical, thread running in eglus and cubes.

 

I hope that you get it sorted out Louisdog