2009 Omlet cube and run for sale

[Mercedes55]

I just received my Eglu by courier only to be told by the driver that there was one box missing, but he has no idea which one or what was in it? I can't say I'm very impressed that I've paid the extra payment for Courier delivery only to be missing something. I've tried phoning Omlet but it just keeps saying all their people are busy on calls. Great

[The Dogmother]

Can I suggest that you either email quin@omlet.co.uk or PM quinomlet via the forum

 

I hope that you get it sorted; no doubt they will contact the courier and see what has happened to the missing box.

[Mercedes55]

Thanks Clare, I finally got through to someone at Omlet who said yes there should be two boxes. She was going to phone the Courier company and get back to me in 'a few minutes', but haven't heard anything yet. I just want to get it all for the weekend as my other half is going to have to rearrange all the garden to put it where we want it to go and be sorted for when we get our ex batts next week

 

quinomlet wrote - It is disappointing to hear that our courier company has let you down, please accept my apologies. I believe you have spoken to my colleague and she has informed you that we will be sending another run to arrive with you tomorrow AM (Sat 26/6) I am sorry for the inconvenience caused,