bluekarin Posted July 13, 2010 Share Posted July 13, 2010 I've just tried looking on my banks website to no avail, so I hope you can help. I have a debit card, which a week or so ago I used, but somehow I got the pin number wrong. TWICE!! Hubby said they are reset back to the three chances after a period of time, so I was wondering if anyone knows if this is a)true and b) how long? I am slightly paranoid about getting it wrong as I have only one chance left Thanking you Quote Link to comment Share on other sites More sharing options...
Jules. Posted July 13, 2010 Share Posted July 13, 2010 if you get it wrong 3 times you can reset it after 24 hours at one of your own bank's cash machines- there is an option " unlock pin" Quote Link to comment Share on other sites More sharing options...
milli Posted July 13, 2010 Share Posted July 13, 2010 Could you pop into your bank or phone them and ask? Quote Link to comment Share on other sites More sharing options...
bluekarin Posted July 14, 2010 Author Share Posted July 14, 2010 I'll have a look on the cash machine today as I am in town and see if there is an option to reset the pin number. Thanks for all your help though Quote Link to comment Share on other sites More sharing options...
Lydia Posted July 14, 2010 Share Posted July 14, 2010 When I was a silly billy a couple of months ago and mixed up the PINs on my credit cards, I phoned the card company who had to reset it from their end and then I had to unlock it at the cash machine. Both bits had to happen before I could use the card again. Quote Link to comment Share on other sites More sharing options...
bluekarin Posted July 22, 2010 Author Share Posted July 22, 2010 I went in the bank today and there was actually someone at the help desk! There wasn't last week. She says there is no way of resetting the pin 3 times at its locked thang, unless I ask for a new pin, which I may do. Its far too risky just having the one chance. Quote Link to comment Share on other sites More sharing options...
Hen_Pecked Posted July 23, 2010 Share Posted July 23, 2010 I went in the bank today and there was actually someone at the help desk! There wasn't last week. She says there is no way of resetting the pin 3 times at its locked thang, unless I ask for a new pin, which I may do. Its far too risky just having the one chance. If you regularly get it wrong, why not change it to something you'll remember? Quote Link to comment Share on other sites More sharing options...
Patricia W Posted July 23, 2010 Share Posted July 23, 2010 My husband did this, but with a credit card, and he managed to unlock it at a pin machine as Jools suggested. I guess there is more risk with a debit card. I can remember pin numbers - what I can't remember are passwords..... Tricia Quote Link to comment Share on other sites More sharing options...
bluekarin Posted July 23, 2010 Author Share Posted July 23, 2010 There wasn't a problem about remembering the number, I just typed it in wrong on the machine in Sainsburys. The first time I think I hit one number twice and ended up with 5 little stars! And the second time I am sure I did it right. Thinking there may have been a fault with the card reader Quote Link to comment Share on other sites More sharing options...
