Dee D Posted June 22, 2021 Share Posted June 22, 2021 Hello, I’m new to the product, I have just set the timer on the automatic door opener and despite trying two sets of brand new batteries of different brands it still shows only 10% battery life. What am I doing wrong or is it faulty. I’ve emailed Omlet directly but I know they are super busy atm so not expecting a swift response. Quote Link to comment Share on other sites More sharing options...
Cat tails Posted June 22, 2021 Share Posted June 22, 2021 Have you done a factory reset? Maybe the thing hasn't realised yet that it has new batteries installed. Quote Link to comment Share on other sites More sharing options...
Dee D Posted June 22, 2021 Author Share Posted June 22, 2021 4 minutes ago, Cat tails said: Have you done a factory reset? Maybe the thing hasn't realised yet that it has new batteries installed. I have, twice, I’m absolutely baffled. Quote Link to comment Share on other sites More sharing options...
Cat tails Posted June 22, 2021 Share Posted June 22, 2021 Sorry, can't help you any further as I don't have an autodoor. But maybe @Luvachicken has a suggestion? 1 Quote Link to comment Share on other sites More sharing options...
Luvachicken Posted June 22, 2021 Share Posted June 22, 2021 We use Duracell or Energizer batteries depending on what we have at home. I think they have had 100% on them when they started but neither hubby or me can remember, sorry. Sometimes the battery drops to 60% but they have been on that for a long time and the door still keeps working. Sorry I can't be of much more help. Quote Link to comment Share on other sites More sharing options...
Dee D Posted June 22, 2021 Author Share Posted June 22, 2021 Thank you so much, I think it must be a fault then as that’s the brand I used. I wait for Customer Service to get back to me Quote Link to comment Share on other sites More sharing options...
Luvachicken Posted June 22, 2021 Share Posted June 22, 2021 14 minutes ago, Dee D said: I wait for Customer Service to get back to me I hope they don't take too long to get back to you. Let us know how you get on. 1 Quote Link to comment Share on other sites More sharing options...
chicken lips Posted May 16 Share Posted May 16 I had the same problem. Take one of the batteries out, disconnect the door and replace the battery. Now the controller will reset. Remove one of the batteries again, and reconnect the door to the controller. Replace the battery and you should now see the 100%. Quote Link to comment Share on other sites More sharing options...
TimBar Posted May 24 Share Posted May 24 On 5/16/2022 at 1:55 PM, chicken lips said: I had the same problem. Take one of the batteries out, disconnect the door and replace the battery. Now the controller will reset. Remove one of the batteries again, and reconnect the door to the controller. Replace the battery and you should now see the 100%. Hey, I have this problem but unfortunately this trick doesn't seem to work for me. We also have a coop light - I've disconnected that completely in case it was somehow just draining battery constantly. Is there possibly anything else to try? Quote Link to comment Share on other sites More sharing options...
