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Computer experts!! Still need help please!!

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My son has bought a Logitech USB Desktop Microphone. It won't install on our PC running XP Home Edition (but does so with no problems on the laptop running XP Professional).

 

I tried copying the "usbccgp" driver that seems to be the problem but it still doesn't work. A bit of investigation has unearthed this solution:

 

http://support.microsoft.com/kb/814560/en-us

 

I have emailed and received the hotfix but I'm a bit concerned by all the warnings that go with it :? .

 

Am I safe to install the hotfix? Is there another way round it?

 

Help :pray: .

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Sorry :( not many of us up late at night - hopefully you will get the answer you need tomorrow, computers are so tricky even if you know what you are doing. I spent years training people to use computers too so should really be able to help :( perhaps that explains why none of my trainees have gone to on to work in IT.

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Thanks :) . I kind of thought it would be, as it came from Microsoft, but they said things like "only install this if you're really really really suffering from the problem described", "make sure you backup your system", "this hotfix is untested" and other anxiety-inducing phrases :roll: .

 

I'll wait to see if Fred agrees then go ahead!

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