Ain't Nobody Here Posted January 9, 2009 Share Posted January 9, 2009 (edited) My son has bought a Logitech USB Desktop Microphone. It won't install on our PC running XP Home Edition (but does so with no problems on the laptop running XP Professional). I tried copying the "usbccgp" driver that seems to be the problem but it still doesn't work. A bit of investigation has unearthed this solution: http://support.microsoft.com/kb/814560/en-us I have emailed and received the hotfix but I'm a bit concerned by all the warnings that go with it . Am I safe to install the hotfix? Is there another way round it? Help . Edited January 10, 2009 by Guest Quote Link to comment Share on other sites More sharing options...
Redwing Posted January 9, 2009 Share Posted January 9, 2009 Would love to help but I am really sorry - you lost me after "my Son" Good luck Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted January 9, 2009 Author Share Posted January 9, 2009 Would love to help but I am really sorry - you lost me after "my Son" Good luck Thanks . You're a great help . Quote Link to comment Share on other sites More sharing options...
Redwing Posted January 9, 2009 Share Posted January 9, 2009 Sorry not many of us up late at night - hopefully you will get the answer you need tomorrow, computers are so tricky even if you know what you are doing. I spent years training people to use computers too so should really be able to help perhaps that explains why none of my trainees have gone to on to work in IT. Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted January 10, 2009 Author Share Posted January 10, 2009 Don't worry, I was joking . (Got you back in your Flubenvet thread anyway .) Quote Link to comment Share on other sites More sharing options...
ruth1 Posted January 10, 2009 Share Posted January 10, 2009 My OH might know, i'll ask him when he gets back Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted January 10, 2009 Author Share Posted January 10, 2009 Thanks, that would be great . Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted January 10, 2009 Author Share Posted January 10, 2009 Just bumping this up as I noticed Fred's online . Boo, he's gone now . Quote Link to comment Share on other sites More sharing options...
Geoid Posted January 10, 2009 Share Posted January 10, 2009 When you plug it in, does windows recgonise it is there? Does a pop up come up? Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted January 10, 2009 Author Share Posted January 10, 2009 Thank goodness you're back Fred . Yes, it recognises it but then, it can't find the Windows driver and the "search for driver" popup appears and even when I point it in the direction of the windows drivers folder, it doesn't install. The install process worked perfectly on my laptop . Quote Link to comment Share on other sites More sharing options...
ruth1 Posted January 10, 2009 Share Posted January 10, 2009 Sorry Caught OH in passing he thinks the hotfix should be ok, Im not any help really am I Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted January 10, 2009 Author Share Posted January 10, 2009 Thanks . I kind of thought it would be, as it came from Microsoft, but they said things like "only install this if you're really really really suffering from the problem described", "make sure you backup your system", "this hotfix is untested" and other anxiety-inducing phrases . I'll wait to see if Fred agrees then go ahead! Quote Link to comment Share on other sites More sharing options...
Geoid Posted January 10, 2009 Share Posted January 10, 2009 Go for it, you can always restore if things go wrong. Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted January 11, 2009 Author Share Posted January 11, 2009 Why was I worrying? The blooming hotfix didn't work anyway . I'm going to try to persuade ES to swop microphones with YS (he's not keen but for goodness sake, it's only a microphone ). Quote Link to comment Share on other sites More sharing options...
