scarlettohara Posted April 10, 2010 Share Posted April 10, 2010 I got my eglu about 4 weeks ago, the feeder it came with - similar to a glug but rectangular instead of round is impossible to open and close. Has anyone else had this problem ? Quote Link to comment Share on other sites More sharing options...
Cooks Posted April 10, 2010 Share Posted April 10, 2010 the grub that should come with the eglu is the same shape as the glug but more enclosed. (see green feeder in pic below) It sounds like the Go feeder if its rectangle maybe call omlet as if it IS the GO feeder then it's wrong. Quote Link to comment Share on other sites More sharing options...
scarlettohara Posted April 10, 2010 Author Share Posted April 10, 2010 Yes it's an eglu go - will the other one fit and is it easier to open? Quote Link to comment Share on other sites More sharing options...
Cooks Posted April 10, 2010 Share Posted April 10, 2010 (edited) you cannot open the grub that comes with the eglu classic, you can however dishwasher it which is what I do or just wash like you do the Glug I assumed you had the eglu classic, sorry, I am still not used to there being another 'eglu' Edited April 10, 2010 by Guest Quote Link to comment Share on other sites More sharing options...
scarlettohara Posted April 10, 2010 Author Share Posted April 10, 2010 Thanks, I edited and we overlapped ! So if I bought a grub would it fit my eglu go ? Quote Link to comment Share on other sites More sharing options...
Cooks Posted April 10, 2010 Share Posted April 10, 2010 I dont have a Go, but here is a pic of the back of the Grub (again look at green)so you can see how it hangs, I would think it would as I would assume omlet would use the same wire for the runs, but I dont know for sure Quote Link to comment Share on other sites More sharing options...
scarlettohara Posted April 10, 2010 Author Share Posted April 10, 2010 It looks as if it would - if you don't close the go feeder properly the food leaks out and they make a right mess with it Quote Link to comment Share on other sites More sharing options...
Cooks Posted April 10, 2010 Share Posted April 10, 2010 maybe ask Omlet to exchange it?? they might if you ask? you do have a 30 day no quibble refund so if your still just in that??.. I am not sure if they are able to exhange it for a grub for you.. but wouldn't hurt to ask would it Quote Link to comment Share on other sites More sharing options...
Lewis Posted April 10, 2010 Share Posted April 10, 2010 I have the same problem, so don't open and close it anymore We keep our feed in a big bin, so either scoop the food up with the Go grub, or use a scoop Quote Link to comment Share on other sites More sharing options...
scarlettohara Posted April 11, 2010 Author Share Posted April 11, 2010 I have a bin and do the same but my feeder won't close properly now - will ask for an exchange I think. Quote Link to comment Share on other sites More sharing options...