Tiggy Posted March 18, 2011 Share Posted March 18, 2011 we in the nhs dont often get too much praise but when it comes it makes everything worthwhile. I got a letter at home today froma lady I looked after a while ago, who had a very bad chest & short of breath. She is now a lot better having had heart surgery & wrote to thank me not too many people bother but it made my day Quote Link to comment Share on other sites More sharing options...
Alis girls Posted March 18, 2011 Share Posted March 18, 2011 Well done - i occasionally get cards from patients have one in the window from a lady in her 80's looking after OH with dementia. It is nice to be appreciated isnt it? Quote Link to comment Share on other sites More sharing options...
quickcluck Posted March 19, 2011 Share Posted March 19, 2011 Oh how lovely. It's great when they let you know that you actually made a difference. Unfortunatley we normally only hear about the bad stuff..... great to be apprieciated! Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted March 19, 2011 Share Posted March 19, 2011 How lovely . I'm sure there are loads of grateful patients out there, they just don't think to put it in writing . Quote Link to comment Share on other sites More sharing options...
Saronne Posted March 19, 2011 Share Posted March 19, 2011 You're very right, and as an NHS worker, I'm guilty of not putting pen to paper when I've had really good service. It's really important to give people good feedback, preferably in writing, when they've been especially helpful or gone that extra mile... Saronne Quote Link to comment Share on other sites More sharing options...
