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The Dogmother

Locked up laptop

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I understand that it's the Windows password as the friend says that they can start it up but can't log in. I haven't been able to look at it to see if it has the usual unpassworded (default) administrator account.

 

It would be a good deal if i can get into it. As I said, our PC has more or less packed up now, and although I have set Rosie up on my netbook to do her homework, she can't print as I can't currently start the PC to act as server for the printer :roll: The PC is pretty old now and has been playing up - I think it may have a loose memory card or summat inside but haven't had the time to check. It's all backed up, so no data loss, but we could really do with a reliable pooter.

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Well, if you've a copy of Windows 7 to install, then it doesn't really matter. A brand new installation would allow you to wipe whatever's on the hard disc and start from fresh, which of course means being able to choose a new password for the administrative account (and then create further users, of course).

 

If it's utterly essential to log in, there are certainly ways to do it - usually by downloading and running recovery programs from a bootable CD - but if you don't have to do it then a new install would certainly be the easiest and cleanest option.

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In that case, get the make and model details, then check either through the manufacturer's support or through Microsoft's web site to make sure that laptop is fully compatible with running Windows 7. It'd be a pity to get so close, then find you're stymied on some minor compatibility issue. Chances are, though, that you'll be fine.

 

Another possibility, of course, is to stick with what the laptop came with, since you know full well it's compatible. If so, you may well be able to get a copy of the manufacturer's recovery CD, and that'd simplify things further. Basically, all you'd do is put the recovery CD in, power the laptop up so it boots from the CD, then follow the instructions on screen. This'll talk you through replacing what's on the hard disc with an image of what the manufacturer put on the hard disc before it left the factory. All you then need to do is ensure the Windows firewall is running (or install another personal firewall of your choice), slap on your antivirus, connect to t'Interweb and let Windows Update apply all the necessary patches. At that point, you're good to go and can get on with installing all the other applications you want.

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