Nicola O Posted April 24, 2013 Share Posted April 24, 2013 Sorry....there's been a few ebay questions recently but I'm having a problem as a buyer. On Sunday I won a PURPLE CUBE !!!!! (very excited as you can imagine) but I'm having trouble getting hold of the seller. They wanted payment by paypal so paid as soon as I had won it, and 10 mins later had an email from seller saying 'congrats, thanks for prompt payment, this is our address and when do you want to collect etc'. I responded immediately but so far have not had a reply. I sent another message on Monday evening but again, nothing. At what point would you start to feel worried. Is it possible my messages are not reaching the seller - but then if I was the seller I would be getting in touch saying 'where are you' sort of thing . I have said in my e-mail that I can collect any day this week or at the weekend but I cannot collect next week at all. Any advice would be appreciated as I am so keen to go and collect and I'm starting to feel a little concerned. Nicola Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted April 24, 2013 Share Posted April 24, 2013 You can request their phone number, if it us not already on any emailsxfrom PayPal or eBay. Quote Link to comment Share on other sites More sharing options...
Nicola O Posted April 24, 2013 Author Share Posted April 24, 2013 Oh, I didn't know that, thanks. Got to leave for work now but if there is no message from the seller tonight I'll try that. Thanks again. Nicola. Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted April 24, 2013 Share Posted April 24, 2013 When you send a contact info request to Ebay, they notify the seller too, so that might jolt them into action. I am sure that there's a valid reason for the delay, but I can understand your frustration. I hope you get it sorted. Quote Link to comment Share on other sites More sharing options...
Nicola O Posted April 24, 2013 Author Share Posted April 24, 2013 Thanks guys, but panic over............just checked e-mails and there is a message - yay. I know I couldn't probably go until the weekend but I was so eager to make the arrangements.......well, you know what it's like when you've got a PURPLE CUBE to pick up Nicola Quote Link to comment Share on other sites More sharing options...
bluekarin Posted April 24, 2013 Share Posted April 24, 2013 I have to say purple cubes are the best........but then I am biased Quote Link to comment Share on other sites More sharing options...