kissinuk Posted June 3, 2015 Share Posted June 3, 2015 So, I've had someone cut themselves on my WIR door (not too bad thankfully) and after some investigation I've found this - the wire has been cut right through and is very sharp! It's been painted over so definitely done in the factory. The really annoying thing about this is that I've reported it 3 times now to Omlet and haven't had the decency of a reply. They gave me another email address to use on a Twitter but still nothing, so annoying... Quote Link to comment Share on other sites More sharing options...
Cat tails Posted June 4, 2015 Share Posted June 4, 2015 Oh that looks nasty! Hope they reply quickly! Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted June 4, 2015 Share Posted June 4, 2015 If you want a prompt response, it is usually best to ring them. Quote Link to comment Share on other sites More sharing options...
kissinuk Posted June 4, 2015 Author Share Posted June 4, 2015 I have had a nice reply from them today (at last). Thanks Omlet Quote Link to comment Share on other sites More sharing options...