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bluekarin

computer problems - can anyone help?

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I have somehow managed to get 'something' on my computer. My hubby is in IT and a computer wizz, but he is unsure what to do and so far the only suggestion is to format my computer :(

 

The problem is as follows

 

When I click on Google (I use Firefox) it comes up in a tab which I'm pretty sure it didn't do before.

 

When I do a search in Google, for BBC say, then click on the first link, it'll send me off somewhere completely different, but if I click the back button and click the link again, it's totally fine.

 

The redirection usually involves ecata.info

 

Today when I started my machine, this came up

 

avgwdsvc.exe application error

 

the instruction at "0x7814742d" referenced memory at "0x008b30000" The memory could not be "read"

 

click ok to terminate

click cancel to debug

 

 

If anyone has any suggestions, I would be most grateful

 

edit ecata not ecato

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Bad luck! I just hate that happening.

 

Have you googled ecato? That might give you some ideas.

 

I run CCleaner regularly, which might be worth a try, but it sounds as if something has got into your registry and you need someone who knows what should and shouldn't be there to go through it.

 

As it was a AVG error, you could send them those details and see what they say. I have always found them amazingly helpful.

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Are you running vista?

 

If so, I would go to the start menu and in the search box type RESTORE

 

Then click system restore, it will offer to restore your settings to an earlier date, I had to do this recently and it is perfectly safe x

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Nope we don't have Vista; Hubby says its a nightmare. I use Windows XP.

 

I am about to dowload a Rootkit scanner as this thing seems to hide in the root index (sounds like I know what I am talking about, but I don't really :anxious: ) so we shall see if this sorts it out. :pray: Just spoke to hubby and he says that it should sort it.

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Well, I would make a marvelous IT professional. NOT :( I did the root scan and nothing has changed. I think I shall wait until OH gets home and get him to sort it out.

Thank you all for your help though. If we have any success I shall let you know just in case any of you encounter it. Fingers are crossed you won't.

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Have you run a virus scan?

 

It caused AVG to fail, so nothing would scan. My OH has now fixed it. The Rootkit I downloaded worked as it found the name of the hidden file - which you could only find if you knew the actual name of it and search for it! They are getting too clever these torjan/virus writers :evil: He then had to go into safe mode and delete things from the registry files (don't do this at home kids). And after a shut down and then restart, everything works! AVG did an update, as well as Spybot and Ccleaner. So all looks good.

 

I still have a tab in Firefox when on my homepage, but we think that must be a setting within the browser itself.

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