Cinnamon Posted October 21, 2009 Share Posted October 21, 2009 I stayed in all day yesterday,despite being unwell & needing meds & having no food in the house,waiting for DHL to turn up. They didn't show. So, I have waited in all day today too for an am delivery, & you've guessed it,no show again. Now,its not even a delivery as such,they are picking an item up. Its too big to be in the house,but apparently if I am not here to sign to say they have taken it,they won't take it away with them.I can't leave a note on the door & have no neighbours I can call on To make it even more annoying,its not even my thing they are picking up - its a motor my husband bought on eBay which broke & is going back for repairs. The seller has really mucked us around with delivery (it took 2 weeks to get to us in the first place) & the subsequent pick up. It now transpires that I can't even open a dispute against him to try for a refund,as its more than 45 days since we won it. There - got all that of my chest Quote Link to comment Share on other sites More sharing options...
chickencam Posted October 21, 2009 Share Posted October 21, 2009 Very frustrating What's their excuse? I had to wait in 2 days last week once for a delivery and once for a collection and both were done right at the end of the time period, by which time it was too late to do anything else with the day. Quote Link to comment Share on other sites More sharing options...
Seagazer Posted October 21, 2009 Share Posted October 21, 2009 Its so annoying isn't it? You can usually guarantee if I'm given a time slot that they don't turn up until the very last minute. Hope you feel better soon and that they turn up! Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted October 21, 2009 Author Share Posted October 21, 2009 Well, the eBay guy hasn't yet given me the consignment number so DHL won't even look into it or tell me if the van is on its way. I suspect the eBay chap is a muppet to be honest, & I am not even certain if he has booked a pick up................... Can't hoover,can't have a bath,can't even visit the hens to cheer me up................aaaaaaaaarrrrrrrrrgggggghhhhh You wouldn't believe the amont of online shopping I have done,which thinking about it is probably really foolish as I might have to wait in for that all to be delivered too Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted October 21, 2009 Share Posted October 21, 2009 It now transpires that I can't even open a dispute against him to try for a refund,as its more than 45 days since we won it. hmm, I would be a bit worried that this is ever going to happen. I had someone that stalled me for long enough for the claim period to expire Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted October 21, 2009 Author Share Posted October 21, 2009 Sadly,it was expensive too I am keeping a sharp eye on the feedback expiration date,I can tell you! Quote Link to comment Share on other sites More sharing options...
Old Speckled Hen Posted October 21, 2009 Share Posted October 21, 2009 That is sooooooooo annoying. Why do so many organisations, utilities, delivery people all think we can just sit around waiting for them all day. The tax man is never late I have to agree with you Cinnamon, I suspect DHL know nothing about it. Quote Link to comment Share on other sites More sharing options...
ubereglu Posted October 21, 2009 Share Posted October 21, 2009 That's really annoying and why won't the chap give you a consignment number-very dodgy I think... Hope you get it sorted soon and feel better too! Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted October 21, 2009 Author Share Posted October 21, 2009 Finally arrived at 5pm today. I phoned DHL to complain & they really sould not care less The driver wasn't happy either as no one had told him it was a pallet & boy did he complain about the weight of it (its only a small motor!) He said that he caouldn't take it as it was too heavy for health & safety regs. Told him how it was odd then that he was the very driver who delivered the exact same thing here 3 weeks ago Quote Link to comment Share on other sites More sharing options...
Happy chickens! Posted October 21, 2009 Share Posted October 21, 2009 Grrrr, what a pain hope you get sorted. I like John Lewis - ordered yesterday lunchtime, free delivery, picked up the e-mail this morning saying was on the way, delivered lunchtime today! Quote Link to comment Share on other sites More sharing options...
Chookiehen Posted October 24, 2009 Share Posted October 24, 2009 I had to sit in all day Thursday for a delivery from UPS, which duly arrived at 4:30pm. Asked the driver if he could wait 30 seconds, as the delivery was a return envelope for a broken mp3 player, that was to be returned via UPS. He radioed his depot, and they told him he'd have to leave without it, and I'd have to phone to arrange pickup!. So then I had to wait in all day yesterday as well, for the same guy to come back again.. What a complete waste of my time, and his. Not to mention the waste of diesel! Quote Link to comment Share on other sites More sharing options...
ubereglu Posted October 24, 2009 Share Posted October 24, 2009 That is ridiculous, I completely agree with you Shona. Quote Link to comment Share on other sites More sharing options...
