Geoid Posted June 16, 2010 Share Posted June 16, 2010 My macbook has died This has all happened within 3 days: 1. CD/DVD stopped working (it works for some CDs but not all) 2. It would no go onto the internet, no matter what, it said it was connected but no webpage would display (other computers worked fine) 3. I wipe the entire hard drive and put a fresh install on (had to use a CD - good thing the drive was working) 4. I plug in my backup hard drive and start to copy all my backed up files over, it worked and told me to restart my computer. After restarting I was greeted with this message: This message comes up every time I start up my computer, and I have to restart each time, as I can't get past it. After doing some more research, I find out the core system files are corrupted, I need to re-install them from a CD, but now the CD drive wont work at all, so I cant. Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted June 16, 2010 Share Posted June 16, 2010 Yikes! Are you able to plug in an external CD/DVD drive? Hope you can sort something out. Quote Link to comment Share on other sites More sharing options...
Christian Posted June 16, 2010 Share Posted June 16, 2010 Fred, my little ibook started doing this after a friend recommended I add additional RAM. It is called a kernel panic message - google it and it tells you what to do. Something like turn off computer and hold down ctrl, apple, P & R and then press the power button to turn it on. Keep all 4 buttons pressed down until you hear the start up tone for the SECOND time. Not easy, you might need extra fingers, but it worked for me. Good luck. Quote Link to comment Share on other sites More sharing options...
Geoid Posted June 16, 2010 Author Share Posted June 16, 2010 Fred, my little ibook started doing this after a friend recommended I add additional RAM. It is called a kernel panic message - google it and it tells you what to do. Something like turn off computer and hold down ctrl, apple, P & R and then press the power button to turn it on. Keep all 4 buttons pressed down until you hear the start up tone for the SECOND time. Not easy, you might need extra fingers, but it worked for me. Good luck. Thanks for the tip, I tried that about 6 times, but no luck The CD drive has decided to work again (touch wood) so hopefully I will be able to restore my system. Quote Link to comment Share on other sites More sharing options...
PurpleTree Posted June 16, 2010 Share Posted June 16, 2010 That doesn't sound good. I've emailed your prob to hubby as he works on Macs and does a lot of fiddling around with them, I'll let you know if he suggests anything. Quote Link to comment Share on other sites More sharing options...
stoice Posted June 16, 2010 Share Posted June 16, 2010 Kernel Panics (Or 'the curtain of doom'!!!) are normally related to bad RAM or USB devices. First of all, try removing all USB devices and restarting. If no luck, try removing a RAM module. Have you installed any recently? If the problem goes away you know the module you removed is faulty. If not, try removing the other module (assuming you have more than one) and try again. Quote Link to comment Share on other sites More sharing options...
Geoid Posted June 16, 2010 Author Share Posted June 16, 2010 I haven't installed any RAM or new hardware, it only happened after I restored the computer from the backup... But if this new install doesn't work, I will remove some RAM and see if that is the cause. Quote Link to comment Share on other sites More sharing options...
stoice Posted June 16, 2010 Share Posted June 16, 2010 installing new RAM is usually the most likely cause but that doesn't mean your existing RAM hasn't just 'gone bad'. This may mean you'll have to buy some more like Christian's friend had mentioned above. Try http://www.crucial.com Quote Link to comment Share on other sites More sharing options...
Geoid Posted June 16, 2010 Author Share Posted June 16, 2010 I think the RAM is fine, I can access windows on a partition, it works. The restoration I was doing (for a second time) froze (as I was booting from CD, the CD drive stopped working), I had to restart, now there is no Macintosh HD section at all. I think I will buy/borrow a external CD/DVD drive, see if that works. I have made a plan: Buy external CD/DVD drive, hook it up via firewire. Put in Mac OSX install CD Boot from external CD/DVD drive Use disk utility to erase the Macintosh HD partition and repartition drive Install a fresh copy of OSX Install a fresh copy of Snow Leopard Copy files from backup over manually Quote Link to comment Share on other sites More sharing options...
PurpleTree Posted June 17, 2010 Share Posted June 17, 2010 Here's what Hubby says to do, apologies if you've tried any of it already, I don't understand any of it. I would do a clean install (may need to get an external DVD reader (10.4 onwards are DVDs) if having problems with the in built one) NOT from a Time Machine/Carbon Copy back up etc... Or, If can get past the screen: First option would be to run repair disc permissions / repair disc in disc utility. Run TechTool Deluxe if have it. Check apple discussions and MacUser forum **Clean install would sort out any corrupt files** Quote Link to comment Share on other sites More sharing options...
Becka Posted June 17, 2010 Share Posted June 17, 2010 I also have a MacBook which is misbehaving so I have followed this topic with great interest. It has served to convince me that in a matter or about five years I have become a complete computer numpty. I can't even begin to recognise the terminology or language used! How quickly things move on when you don't keep your finger on the pulse. I think I'll make an appointment with the Mac shop instead of deluding myself! Becka Quote Link to comment Share on other sites More sharing options...
Geoid Posted June 17, 2010 Author Share Posted June 17, 2010 After much cursing, I managed to get Leopard installed. But since I fogot to wipe the drive after the time machine restoration failed, some applications don't work. But, I am going to the Apple Store on Saturday, see how much a new superdrive costs. Quote Link to comment Share on other sites More sharing options...