quickcluck Posted August 5, 2011 Share Posted August 5, 2011 There is a stray tool bar arrived on my screen, and I can't find option to get rid of it! Any help?? Thanks K Quote Link to comment Share on other sites More sharing options...
LuckyChickenLover- Posted August 5, 2011 Share Posted August 5, 2011 What has the toolbar got on it? Could it be from any programs that you have open (Word, Excel etc)? Quote Link to comment Share on other sites More sharing options...
quickcluck Posted August 5, 2011 Author Share Posted August 5, 2011 it's webroot our security thingy. It updated and there it was grrrrrrrrrrrrrrrr. The tool at the top to manage toolbars isn't there in windows 7. Quote Link to comment Share on other sites More sharing options...
LuckyChickenLover- Posted August 5, 2011 Share Posted August 5, 2011 Hmmm, in that case I have no idea, sorry At the risk of sounding like Roy from the IT Crowd, have you tried turning it off and on again? EDIT: Which web browser are you using? Quote Link to comment Share on other sites More sharing options...
quickcluck Posted August 5, 2011 Author Share Posted August 5, 2011 I'm a firefox girlie.... Jeeves says not to turn it off as it upsets everything Quote Link to comment Share on other sites More sharing options...
Geoid Posted August 5, 2011 Share Posted August 5, 2011 Could you post up a screenshot? Quote Link to comment Share on other sites More sharing options...
LuckyChickenLover- Posted August 5, 2011 Share Posted August 5, 2011 Go to 'Tools' in the top left hand corner, then 'Add-ons'. If the webroot toolbar is on the list then click disable, but make sure that it's only the toolbar otherwise you might disable the whole thing. Hope that works Quote Link to comment Share on other sites More sharing options...
quickcluck Posted August 5, 2011 Author Share Posted August 5, 2011 If you can give me instruction Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted August 5, 2011 Share Posted August 5, 2011 Or try right clicking on it & see if the option comes up to disable or hide it??? Quote Link to comment Share on other sites More sharing options...
quickcluck Posted August 5, 2011 Author Share Posted August 5, 2011 that the thing, the tools thing isn't there!!!! frustrating..... Quote Link to comment Share on other sites More sharing options...
LuckyChickenLover- Posted August 5, 2011 Share Posted August 5, 2011 If you can give me instruction Hold down Ctrl and PrtScn (top right of keyboard) then paste into Paint or Photoshop and save the image. that the thing, the tools thing isn't there!!!! frustrating..... Is the toolbar hiding it? Quote Link to comment Share on other sites More sharing options...
quickcluck Posted August 5, 2011 Author Share Posted August 5, 2011 hope this is it Quote Link to comment Share on other sites More sharing options...
LuckyChickenLover- Posted August 5, 2011 Share Posted August 5, 2011 This might work... Quote Link to comment Share on other sites More sharing options...
quickcluck Posted August 5, 2011 Author Share Posted August 5, 2011 Thanks for that. Have just looked and there's no toolbar option there either!!!! I think I may be stuck with it! Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted August 5, 2011 Share Posted August 5, 2011 I don't have Windows 7 but wonder if there isn't somewhere you can right click on your toolbars which will give you the option to untick the one you don't want? Quote Link to comment Share on other sites More sharing options...
quickcluck Posted August 5, 2011 Author Share Posted August 5, 2011 I think you are right vicki but can't find my tool bar list Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted August 5, 2011 Share Posted August 5, 2011 So when you right click, what comes up? Found this - it refers to the Bing toolbar and IE8 but maybe it would work? It should be in your Add/Remove programs but if it's not, we'll presume you're using IE8 and go from there so we can at least disable it. 1 - Enable IE8's toolbar. To do that, right click on IE8's toolbar and enable 'Menu Bar'. 2 - Go to the 'Tools' menu and select 'Manage Add-ons'. 3 - Select/Hightlight BING Tool bar and click on 'Disable', in the lower right. Close, re-start IE8 and you should be all set. Quote Link to comment Share on other sites More sharing options...
quickcluck Posted August 5, 2011 Author Share Posted August 5, 2011 Nuffing. Am crying here. Lol. Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted August 5, 2011 Share Posted August 5, 2011 What happens if you click or right click the orange Firefox button on the far left? Quote Link to comment Share on other sites More sharing options...
Sam Posted August 5, 2011 Share Posted August 5, 2011 Hmm... click 'tools' then 'add-ons' and on the 'extensions' tab disable/uninstall the webroot toolbar? All I can think of - hope you get it sorted! or just get google chrome, so much faster and less space used with toolbars searchboxes etc oops sorry just realised LCL suggested that.... google chrome it is! Quote Link to comment Share on other sites More sharing options...
quickcluck Posted August 5, 2011 Author Share Posted August 5, 2011 Tried that Sam, and its not there. It's like its a ghost bar! Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted August 5, 2011 Share Posted August 5, 2011 This any use? http://support.mozilla.com/en-US/kb/Menu%20bar%20is%20missing Quote Link to comment Share on other sites More sharing options...
Sam Posted August 5, 2011 Share Posted August 5, 2011 Usually when you install something, you have an option of installing things like a shortcut on the desktop, toolbar on mozilla etc so you would usually untick it before installing, but saying that if it did install that way it should end up in your program files as Webroot toolbar or something... Quote Link to comment Share on other sites More sharing options...
quickcluck Posted August 5, 2011 Author Share Posted August 5, 2011 The Orange button won the day! Well done vicki Thanks everyone Kxoxo Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted August 6, 2011 Share Posted August 6, 2011 Whew . I hate it when something isn't right on my laptop so I know how you felt . I couldn't find the side bar with the in/out/sent folders in my email program the other day and it was driving me mad till ES casually said "what happens if you drag on that line?". And there it was . Quote Link to comment Share on other sites More sharing options...
