The Dogmother Posted November 27, 2013 Share Posted November 27, 2013 What is it with Flash players? I can watch a programme on iplayer on my Android phone, I also have the latest versions of BBC Media Player and iplayer on my Galaxy tab, but I can't seem to watch any programmes on it the timer goes around for a bit and then I get an message that either the content is unavailable, or to check my internet connection. Any ideas? Quote Link to comment Share on other sites More sharing options...
Chickabee Posted November 27, 2013 Share Posted November 27, 2013 Is your android phone maybe using 3G ? Sounds like your tablet is buffering which would suggest a broadband problem. We had this for ages, then changed to the latest BT broadband and wifi set up. We don't have that problem anymore. However, can't seem to get a wireless printer to work from it. Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted November 27, 2013 Author Share Posted November 27, 2013 No, they are both working on the wifi here at home, there's nowt wrong the broadband. I can watch other things on the tab such as Ch4 catch up or ITV. Quote Link to comment Share on other sites More sharing options...
Chickabee Posted November 27, 2013 Share Posted November 27, 2013 Mmm I guess all other internet is ok on your tab. With sky you can only use it on 2 devices, unless you pay an extra fiver a month, but I guess that would have come up with a message. Is their a button on the back of your router that you press to find the wireless connection. If there is try pressing it for about 3 seconds. The wifi light will flash whilst it's searching. Sit near it with your device so that they both connect to the same. If that doesn't work, I don't know what will Quote Link to comment Share on other sites More sharing options...
Chickabee Posted November 27, 2013 Share Posted November 27, 2013 It's called a WPS button Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted November 27, 2013 Author Share Posted November 27, 2013 Thanks Sonyascott, I've already done that. I think it's a Flash issue and am off to browse the Android forums. Don't let that hold you folks back with suggestions though. Quote Link to comment Share on other sites More sharing options...
Chickabee Posted November 27, 2013 Share Posted November 27, 2013 Good luck. I can't get Flash player on my ipad, apple won't allow it! I do have some problems because of this, but not with BBC I player hope you get it sorted soon Quote Link to comment Share on other sites More sharing options...
Chickabee Posted November 27, 2013 Share Posted November 27, 2013 http://iplayerhelp.external.bbc.co.uk/help/mobile_tablet/iplayer_radio_samsung Don't know if you can open this Quote Link to comment Share on other sites More sharing options...
Geoid Posted November 28, 2013 Share Posted November 28, 2013 Delete and re-install the applications. Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted November 28, 2013 Author Share Posted November 28, 2013 Did that several times, Fred. Thanks though Quote Link to comment Share on other sites More sharing options...
Geoid Posted November 28, 2013 Share Posted November 28, 2013 That is strange, it works fine on my Galaxy Tab... The only other thing I can think of is do a factory reset... Quote Link to comment Share on other sites More sharing options...
Chickabee Posted November 29, 2013 Share Posted November 29, 2013 We are taking the issues with some Samsung devices (in particular S3, S2 and Note running 4.1.2) very seriously. We are working with Samsung and the mobile operators to rectify this firmware bug as soon as possible. We will update this FAQ when we receive further information. This is copied from the BBC iplayer, Samsung help website Sorry, frustrating isn't it Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted November 29, 2013 Author Share Posted November 29, 2013 Thanks Guys. I did a factory reset last night Fred, and it works fine now. A pain to have to reload everything, but thankfully I don't store files on it. I know there have been issues between Android and various Flash players, but I do love the Android operating system and the freedom you get with it. Wouldn't mind, but the only TV I watch is an hour or two on iplayer on a Friday evening whilst I'm ironing, so for that not to work is a tad inconvenient. Quote Link to comment Share on other sites More sharing options...
kissinuk Posted November 29, 2013 Share Posted November 29, 2013 Bit late now but did you also uninstall/reinstall the BBC Media Player app? It doesn't use Flash anymore, that's why you need the other app. Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted November 30, 2013 Author Share Posted November 30, 2013 I did, thanks kissinuk; I uninstalled both of them, restarted, then re-installed and restarted again. Quote Link to comment Share on other sites More sharing options...
