Hellcat Posted May 27, 2006 Share Posted May 27, 2006 I got this email today and thought of sharing it with you guys. we are always so quick to have a toot at big business, I thought this was refreshing. Enjoy. WELL DONE, BRITISH AIRWAYS! This scene took place on a BA flight between Johannesburg, South Africa and London, England. A white woman, about 50 years old, was seated next to a black man. Obviously disturbed by this, she called the air hostess. "You obviously do not see it then?" she responded. "You placed me next to a black man. I do not agree to sit next to someone from such a repugnant group. Give me an alternative seat." "Be calm please," the hostess replied. Almost all the places on this flight are taken. I will go to see if another place is available." The hostess went away and then came back a few minutes later. "Madam, just as I thought, there are no other available seats in the Economy Class. I spoke to the captain and he informed me that there is also no seat in the Business Class. All the same, we still have one place in the First Class." Before the woman could say anything, the hostess continued. "It is not usual for our company to permit someone from the Economy Class to sit in the First Class. However, given the circumstances, the captain feels that it would be scandalous to make someone sit next to someone sooooo disgusting." She turned to the black guy, and said, "Therefore, Sir, if you would like to, please collect your hand luggage, a seat awaits you in First Class." At that moment, the other passengers, who'd been shocked by what they had just witnessed, stood up and applauded. Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted May 27, 2006 Share Posted May 27, 2006 Love it There is nothing more vile than racism... Quote Link to comment Share on other sites More sharing options...
AnnieP Posted May 28, 2006 Share Posted May 28, 2006 If that's true, then its brilliant! Well done BA! Quote Link to comment Share on other sites More sharing options...
Karen & co. Posted May 28, 2006 Share Posted May 28, 2006 Brilliant I wondered where this was going when I started to read! karen x Quote Link to comment Share on other sites More sharing options...
Paola Posted May 28, 2006 Share Posted May 28, 2006 Well done BA Quote Link to comment Share on other sites More sharing options...
Wiggle Posted May 28, 2006 Share Posted May 28, 2006 Nice to know that a company like BA is prepared to upset a customer, safe in the knowledge that they are correct to do so. There are so many companies out there that adopt the practice that 'the customer is always right' (definitley NOT in this case). Whilst I would not want to purposely upset any of my customers, you have to stand up for what is right even if that means losing a client!! Hopefully they will have gained more respect from everyone else this way Quote Link to comment Share on other sites More sharing options...
Martin B Posted May 28, 2006 Share Posted May 28, 2006 Cracking! Bravo Quote Link to comment Share on other sites More sharing options...
