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Snowy

Help - are you there Fred? Anyone??

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My PC is in need of major surgery. For some reason, when switched on today, I get the image of windows XP loading, then the screen goes blank and it starts up all over again (image of XP loading). I've tried rebooting it, switching off at the socket then on again, but it does the same. Have had to turn it off at the socket and leave it now. Any more suggestions, or do I have to bite the bullet and reinstall it's major organs? :? I hate computers :evil: I've got better things to do with my time :wink:

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I'm no expert but I always try to start in safe mode if that happens. At least you can try to work out what's wrong that way.

 

Here's a link showing you how to do it. See how you get on with that & hopefully Fred will be along by then!

 

http://www.pchell.com/support/safemode.shtml

 

Edit: I'm assuming you've got access to a laptop or another PC to read this?!

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Yes I'm on the laptop! :lol: Not me that's inconvenienced (although there is probably stuff on there that I should've backed up elsewhere and haven't :roll: )

 

It whizzes past the screen that says 'press whatever for safe mode' too quickly for me to do that.

 

Nothing has been installed or downloaded on it recently. Not used the recovery disk yet.

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That happened to my pc in work, called the expert in and basically my pc was um, fit for the skip. It was something to do with the motherboard and it was cheaper to get a new pc (which I did), there didn't seem to be a resaon for it either :shock:

 

Not sure about laptops though - would it be the same thing?

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There are a number of things it could be, my first guess would be overheating due to hardware failure or clogged air vents. If the cooling fan is shot then the system will shut down to prevent damage. I am not sure if it would reboot though? :?

 

If it is a laptop it will be harder to find out what the problem is as the fan doesn't necessarily run all the time and I wouldn't recommend taking a laptop apart to have a look unless you know what you are doing.

I wouldn't attempt it! I would try a jolly good hoovering around any air vents and then try again with laptop raised to improve air flow. If it fairs any better then it probably is the CPU overheating due to a goosed fan or heatsink which shouldn't be too expensive to have replaced.

 

It could also be a software problem or even a virus. The blaster worm used to cause similar behaviour as did the Sasser worm but if your system is up to date and you have anti-virus then this is unlikely.

 

You could try a system 'repair' by booting from the windows cd, that may sort out any OS software issues but in my experience, probably not. :(

 

Last resort from a software point of view is format and fresh install :( It always works but is a major pain reinstalling everything.

 

I reckon it's a hardware fault but I am not an expert and my memory of Windows is a bit rusty thankfully. I don't miss it one little bit :wink:

 

Kev.

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Oh sorry speed read this post and thought you were having probs with a laptop.

 

Desktop case fans and cpu cooling fans are about £2 each and are easy to change. It is also worth taking the side of the case off and hoovering out any dust and you should be able to see if the fans are spinning (obviously be careful!). This may invalidate any warranty if it is a Dell or similar mind.

 

I would risk a couple of quid and 10 mins to see if it fettles it before going down the software route which could more painful and take hours if like me you don't know much about the inner workings of Windows. I always found it quicker to wipe the slate clean and start again when I trouble with it which was far too often.

 

I have a Desktop PC which was a bit of naturist! :lol: It would only work properly with the sides of the case off. It was a dicky motherboard that caused the problem. It overheated unless the covers were off. :lol::lol:

 

 

Kev.

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I have a Desktop PC which was a bit of naturist! :lol: It would only work properly with the sides of the case off. It was a dicky motherboard that caused the problem. It overheated unless the covers were off. :lol::lol:

 

I had one like that too, Kev. :wink:

 

Hope you get sorted soon Snowy. Our PC went "kaboom" last night. OH will try and save the gazillions of "important stuff" on there on to an external drive and then I think it will go to PC heaven.

 

Technology is great isn't it? :roll:

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If you put your disc in and reboot it should boot from the cd and then give you a host of options, fresh install, repair etc. If it is a hardware problem the machine will probably still fall over.

 

Did you check to see if the cooling fans were spinning? There should be one on the case and another that sits directly on the Main mother board over the cpu, probably about 3" square.

 

Kev.

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