chillipepperpie Posted November 30, 2010 Share Posted November 30, 2010 Hi Wondered if any one can help me? I have recently purchased an electric jam maker on line.(Silvercrest model)I was so excited before it arrived thinking it would save me time and make greater quantities of jam. I am so dissapointed. It came with very basic insructions which I could not understand. Hence it is still sitting in its box.I even mailed the company for advice on how to use it as a jam maker. They emailed me back to say it is not really a jam maker but its for preserving fruit! Which did not make sence as it clearly says electric jam maker on the box!!!I have tried searching online to see if there is any more information, but alas nothing useful yet. I just came across this site so thought it was worth joining. Does any one have any tips or know of a recipe book to use with this. I would be eternally grateful. Thank you. Quote Link to comment Share on other sites More sharing options...
Egluntyne Posted November 30, 2010 Share Posted November 30, 2010 I'd send it back as it isn't what you wanted. Quote Link to comment Share on other sites More sharing options...
Lavenders_Blue Posted November 30, 2010 Share Posted November 30, 2010 I agree, if it doesn't do what you bought it to do then you should send it back for a refund. Lakeland do an electric jam maker, I'm not sure of the make/model, but their products are very good and tested to destruction before being sold in their shops. Quote Link to comment Share on other sites More sharing options...
WitchHazel Posted November 30, 2010 Share Posted November 30, 2010 I would definitely send it back if it was advertised as a jam maker and they are saying it isn't one. The Tefal jam maker sold by Lakeland is quite good. I found it a bit confusing, as I already make jam and I struggled to reconcile my normal methods with the Tefal ones. However, I've found that the Tefal produces consistently good results. I also like the fact that you can use it to steam fruit for jellies (instead of using a straining bag), and it makes a really good rice pudding in a relatively short amount of time. I don't use it all the time, but I do like it. If you buy it from Lakeland and you find it doesn't suit you, you can take it back under their no quibble guarantee. EDITED TO ADD: I've just looked up your jam maker on line. It's not a jam maker, it's a pasteuriser (amongst other things). That isn't a bad piece of equipment to have, for example if you make your own cordials and want to preserve them. I have a similar piece of kit from another German manufacturer. But it isn't an automatic jam maker. Quote Link to comment Share on other sites More sharing options...
craftyhunnypie Posted November 30, 2010 Share Posted November 30, 2010 I've got the Tefal one & it's great. You do have to play about with it to make ' English' jam, as it prefers it quite sloppy. Emma.x Quote Link to comment Share on other sites More sharing options...
chillipepperpie Posted November 30, 2010 Author Share Posted November 30, 2010 Thanks everyone for the replies. I actually purchased this a couple of months ago from Ebay selller, not the makers, although I did email them direct. I would like to try and use it as think it is to late to return to the seller. Can anyone give me a rough idea on how to use it? Thanks Quote Link to comment Share on other sites More sharing options...
bluekarin Posted November 30, 2010 Share Posted November 30, 2010 Thanks everyone for the replies. I actually purchased this a couple of months ago from Ebay selller, not the makers, although I did email them direct. I would like to try and use it as think it is to late to return to the seller. Can anyone give me a rough idea on how to use it? Thanks Try here http://www.kompernass.com/pages/index.php?page=1,2,1,1&product=932&lang=en You can download the manual which shows you how to use it. Does look quite good, especially if you have an allotment and have a glut of stuff. Have fun! Quote Link to comment Share on other sites More sharing options...
