tara Posted January 11, 2012 Share Posted January 11, 2012 We brought a cute a few weeks ago ,we had some problems with it ,called Omlet asking for a replacment I'm having a man out from Omlet to not only bring a new one but even put it together , omlets customer service are brilliant no other word for em were else do you get that most if not all other places you have to argue on the phone and be on hold and talk to lots of different people. ! Quote Link to comment Share on other sites More sharing options...
Wolfie Posted January 11, 2012 Share Posted January 11, 2012 And they supply a jolly nice forum too! Quote Link to comment Share on other sites More sharing options...
tara Posted January 11, 2012 Author Share Posted January 11, 2012 They found a gap in the market, but there more then that they really care about there customers and that we're happy with our purchases Ive recommened Omlet many times and I'm glad I have ... Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted January 11, 2012 Share Posted January 11, 2012 Hurray for Omlet Quote Link to comment Share on other sites More sharing options...
Purplemaniacs Posted January 11, 2012 Share Posted January 11, 2012 Another pat on the back for Omlet from me, I bought grandchildren a Beware of the Guinea Pig sign as in the past they and DD had bought me various chicken and ex batt versions. When they were puting it on the hutch it exploded, I rang Omlet and a replacement was quickly sent. It is good to find some excellent customer service. Well done I know this is only on a small scale compared to a cube but it shows they value their customers. Chrissie Quote Link to comment Share on other sites More sharing options...
sparkysmum Posted January 11, 2012 Share Posted January 11, 2012 Hurray for Omlet but esp the forum. Without it I'd have no excuse for not having a sparkling house and valeted car, perfectly prepared meals and beautifully laundered clothes Mmm getting a bit of an addiction I think............off to do some laundry...not Quote Link to comment Share on other sites More sharing options...