Charlottechicken Posted May 10, 2015 Share Posted May 10, 2015 I've got a lot of stuff listed on ebay at the moment, with the move and imminent renovation we need space and cash so it has to go! Received a question about one of my items, a skirt, and thought I must have missed my usual measurements and description in my rush to get things listed. Here's the question: Hi, can you tell me a little about the fit of this skirt... Is it straight/tight when it's on or flares out? Approx how long is it? Thank you in advance. I looked up my listing, and here's part of it: 36 inches long brand new with tag still attached. Part elasticated waist stretches to 28 inches and hips measure approx 38 inches. Two front pockets, metal zip and button fastening. Slightly creased from storage. Please note, there is no vent on this skirt and the hem measures 52 inches. It reads a bit funny as I've taken out some descriptive elements to post it on here which might identify the item! Not sure what to say to her, I was going to apologise for missing out the measurements but they are all there. Quote Link to comment Share on other sites More sharing options...
Cat tails Posted May 10, 2015 Share Posted May 10, 2015 Maybe she's just not good with measurement or visual enough to imagine what it would look like. I would just answer her question. Maybe she'll be swayed in buying it. Quote Link to comment Share on other sites More sharing options...
WitchHazel Posted May 10, 2015 Share Posted May 10, 2015 It's really frustrating when buyers don't read the listing. Maybe she was on a smartphone, where the descriptuion doesn't come up - you have to look for the description link and then click it? I sell a lot on Ebay. I've found that (for me) the best thing to do is to ignore the fact that the info is in the listing, assume good intentions, and just answer the question "Hello, thank you for the question. The skirt is 36 inches long. For fit, I would say it.... " etc. I also make the question visible to everyone. (so avoiding the temptation of putting "as it says in the listing..."). Of course I still complain to my poor DH about the stupid questions. I had one listing, for some log cabin doors, which had detailed info on sizes, what was included, pictures, links to the manufacturers page on those doors, etc. I had lots of questions about all sorts of aspects, it was driving me mad. 3 people asked me about the size - even though I posted the questions/responses as visible to everyone. I was quite cross that day, but still answered each question warmly. One woman asked me lots of questions in 3 separate sets - but then she bought the item (it was BiN and auction, and no one had yet bid). I could have hugged her, she saved me from several more days of answering questions. And she was lovely when she turned up to collect. [sorry, didn't mean to go off tangent there] Quote Link to comment Share on other sites More sharing options...
gavclojak Posted May 10, 2015 Share Posted May 10, 2015 (edited) I would just copy and paste the discription. I have had this so many times!!! The worst is when I listed a coat I brought in Milan, a complete one off and it's stunning, listed it with all the measurements etc for £70.00 I then had a woman email saying she loved it blah blah blah and offered £30!! I emailed back and said I was sorry but that wasn't anywhere near what I was looking for and she replied with a torrent of abuse!!! I emailed back and said thanks for your kind comments Edited May 10, 2015 by Guest Quote Link to comment Share on other sites More sharing options...
