Raina Posted April 24, 2009 Share Posted April 24, 2009 Hi all, Me & my mum have just been trying to buy some run clips from the Omlet shop,(Bedley has found out that they break if he bites them ) When we were putting in the card details it kept saying wrong format for the card number? anyone know why? Thanks, Raina Quote Link to comment Share on other sites More sharing options...
ubereglu Posted April 24, 2009 Share Posted April 24, 2009 Have you checked it was the right sort of card and you were using the right numbers? I know sometimes you type in one number when it actually means the one on the back-Mum's done that! If you get too fed up try ordering by phone! Quote Link to comment Share on other sites More sharing options...
Raina Posted April 24, 2009 Author Share Posted April 24, 2009 Yep we did put in the right number, Will get some cable ties from town, hopefully Bedley won't be able to chew those properly Quote Link to comment Share on other sites More sharing options...
Clur Posted April 27, 2009 Share Posted April 27, 2009 I know this sounds like stating the obvious, but are you putting in your card number without gaps (sorry, judging against my own incompetant standards! ) Quote Link to comment Share on other sites More sharing options...
moochoo Posted April 27, 2009 Share Posted April 27, 2009 Just check you have selected the correct type of card, i.e. visa not maestro. I'd done this by accident and got the same message. Apparently the numbers are in a different format for each card type. Quote Link to comment Share on other sites More sharing options...
Egluntyne Posted April 27, 2009 Share Posted April 27, 2009 You can always give them a ring and they will take your order over the phone. Quote Link to comment Share on other sites More sharing options...
Raina Posted April 27, 2009 Author Share Posted April 27, 2009 Yep we put in all the right stuff (normally order online using my mums card) Will get my mum to give Omlet a ring in a few days (need to get some more stuff lol) Quote Link to comment Share on other sites More sharing options...
Patricia W Posted April 27, 2009 Share Posted April 27, 2009 You can't beat dealing with a " person" - and Omlet people are very helpful in my experience... And I've seen their office - which is not luxurious - so they must love their jobs.. Quote Link to comment Share on other sites More sharing options...
