EGLU HEAT PROBLEMS

[Couperman]

Can anyone tell me if Omlet supply replacement wheel units and if so how much are they?.

 

I tried to lower the undercarriage to move it and a wheel axle broke. It is four years old so I am not expecting Omlet to replace them free gratis or anything, (but that would be excellent after sales service wouldn't it)

 

We only ever move it a couple of feet to clean it, so it's not a big problem but I would like to replace them if they are cheap enough.

 

Cheers,

 

Kev.

 

Edited: changed title as it looked like a complainty type post, which it isn't.

[Lewis]

Pretty sure they would do Kev

 

Try phoning and speaking to someone in the office

[Egluntyne]

Phone Omlet. I'm sure they will sell you any component part.

[chuckmum6]

Let us know how you get on I have a slightly wonky wheel if it is not too price it might be worth considering a replacement.

[Patricia W]

I bought a pre-loved cube about a year ago which had a replacement undercarriage so I'm sure you can get them. But just a thought - some people have taken the under-carriage and wheels off and placed the cube on bricks to fit their WIR - how about advertising in the Wanted section first?