Paola Posted May 22, 2007 Share Posted May 22, 2007 Glad all has turned out well My car turned three this year and had its first MOT and thankfully all it needed was a light bulb It seems crazy that the seat belt needs replacing after such a short space of time Lets hope that it is not something that you have to replace again. Quote Link to comment Share on other sites More sharing options...
Guest Posted May 22, 2007 Share Posted May 22, 2007 Excellent news Ginette, and well done to OH and his powers of persuasion He has his uses! Quote Link to comment Share on other sites More sharing options...
Guest Posted May 25, 2007 Share Posted May 25, 2007 Update! This is becoming outrageous! I took my car back in to Toyota yesterday morning. I had a phone call at lunchtime to say that the seat belt they had imported from Belgium was the wrong one! I was also told that they had located another in Lancashire (strangely not available earlier in the week) which would be brought down by courier and fitted today. Not having heard from them, I rang at 3:15pm. Apparently, the courier turned up at Lancashire garage this morning and was told there was no parcel for him to collect. So he went away. (1) why didn't the courier check with my Toyota dealer and 2) why didn't Toyota Lancashire check?) My dealer hadn't thought to check the whereabouts of the delivery they were expecting until I asked. After several determined phone calls from OH, our dealer contacted Toyota Central, something which apparently they only do in dire circumstances (e.g. irate customer ). A new seat belt is being sent from there to arrive at 3am tomorrow. Our dealer is confident that it will arrive and that it will be the right one. My car should be ready at 12 noon. If it isn't, our weekend will be spoilt as they can't/won't lend us a big enough car. It is now 8 days since they knew I needed a seat belt and I still haven't got one. I am really not impressed and I always have been with them before. Quote Link to comment Share on other sites More sharing options...
AnnieP Posted May 25, 2007 Share Posted May 25, 2007 That's such a shame Ginette. I would still keep pestering for a car if they can't get this sorted tomorrow. Quote Link to comment Share on other sites More sharing options...
Guest Posted May 25, 2007 Share Posted May 25, 2007 It'll be OH Annie. He is very persistent and good at this sort of thing. He argues with logic and gets people to agree with him along the way, so they then can't disagree. Quote Link to comment Share on other sites More sharing options...
Laura & CTB Posted May 25, 2007 Share Posted May 25, 2007 Could you loan him out occasionally Ginette???? Quote Link to comment Share on other sites More sharing options...
Guest Posted May 25, 2007 Share Posted May 25, 2007 Could you loan him out occasionally Ginette???? Certainly! Quote Link to comment Share on other sites More sharing options...
Guest Posted May 25, 2007 Share Posted May 25, 2007 I really hope you get things sorted out Ginette Have a good weekend (fingers crossed) Quote Link to comment Share on other sites More sharing options...
Lesley Posted May 26, 2007 Share Posted May 26, 2007 So do I Ginette - what a pain Quote Link to comment Share on other sites More sharing options...
Guest Posted May 26, 2007 Share Posted May 26, 2007 Good news. The garage says the belt has arrived and is now fitted on the car. It has to be retested for an MOT and although there is nothing wrong (just the seatbelt last week) I will not feel totally relieved until it's done. Quote Link to comment Share on other sites More sharing options...
fourfinches Posted May 26, 2007 Share Posted May 26, 2007 I'm glad it seems to be working out at last, what a palaver. I hate when something that should be straightforward becomes exceedingly complicated especially when a bit of comonsense (like making a phone call to check) would have saved time and agrivation. Morag Quote Link to comment Share on other sites More sharing options...
Guest Posted May 26, 2007 Share Posted May 26, 2007 I have my car back Quote Link to comment Share on other sites More sharing options...
AnnieP Posted May 26, 2007 Share Posted May 26, 2007 Oh that is good news! Quote Link to comment Share on other sites More sharing options...
fourfinches Posted May 26, 2007 Share Posted May 26, 2007 great news Morag Quote Link to comment Share on other sites More sharing options...
Egluntyne Posted May 26, 2007 Share Posted May 26, 2007 That's great Ginette. Quote Link to comment Share on other sites More sharing options...
theherd123 Posted May 26, 2007 Share Posted May 26, 2007 Thats fab Ginette! Quote Link to comment Share on other sites More sharing options...
Lesley Posted May 26, 2007 Share Posted May 26, 2007 Good News Ginette Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted May 29, 2007 Share Posted May 29, 2007 Brilliant News! I hope that they are going to take a whack off the bill for the inconvenience they have caused you. Quote Link to comment Share on other sites More sharing options...
Guest Posted May 29, 2007 Share Posted May 29, 2007 Thank you all! Claret, we have that argument to have today. Quote Link to comment Share on other sites More sharing options...
