Leicester_H Posted October 11, 2012 Share Posted October 11, 2012 (edited) Hi I'm a reasonably careful shopper and read the labels but I think that my local LARGE supermarket has gone too far and wonder what others think. I was attracted to the shelf label advertising a product "XXX 370g". I was surprised when I read the jar that it contained 240g with a drained weight of 120 g. I asked an assistant if the offer referred to on the BIG label referred to a larger sized bottle. The assistant then weighed the jar and found it weighed 370g. I have emailed them and they simply emailed back " I’m afraid as this isn’t one of our products we have no control over how they sell it and what the weight of the salad inside the jar is." So I have replied "Thanks for your reply but it doesn't answer the question. In YOUR store, YOUR self label said 370g and calculated the cost per 100g by including the weight of the heavy glass jar - this is grossly misleading. (The jar doesn't mention 370g - it says 240g with a drained weight of 120 g - which is fair enough) YOUR website still states "XXX 370g - Save 20% was £3.49 now £2.79 - Price Promotion Quantity and add to trolley - £2.79/unit - £0.75/100g" Its only 75p per 100g if the weight of the glass jar is included (£2.79/370g = 75p per 100g) Q1 - how can you justify including the weight of the jar in the price per 100g of product ? Q2 - Do you do this for all products ? Anyone agree this is going too far ? H Edited October 11, 2012 by Guest Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted October 11, 2012 Share Posted October 11, 2012 Sounds a bit sharp to me; I'd be interested to hear what they say. Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted October 11, 2012 Share Posted October 11, 2012 No on at all!!!!! I am a real stickler for checking weights of jars,the contents & the price per weight. I am horrified that a supermarket thinks it is ok to weigh the entire jar & sell it as such - I would be straight on to the Daily Mail with this one! As you know,I work in a supermarket, & on Tuesday a chap had a right go at me because an individual yogurt he was buying was more expensive per 100ml that a 4 pack. I had the devils own job explaining to him about how buying in bulk is cheaper. He reckoned we were discriminating against people who live alone & it going to contact head office Quote Link to comment Share on other sites More sharing options...
Olly Posted October 11, 2012 Share Posted October 11, 2012 Definitely misleading - although I would think it's probably human error, not deliberate intent. CC your local Trading Standards into the next email, that will probably produce a speedy response. Quote Link to comment Share on other sites More sharing options...
bluekarin Posted October 11, 2012 Share Posted October 11, 2012 I think that is incredibly misleading. Surely you are buying the contents of the jar which is what I thought the weight printed on the jar referred to? I wonder how long this has been going on for? I do know when I have bought basics butter with the aim to use one pack in a doubled up recipe, I actually had to use some from another pack as it wasn't the advertised price of 250g. And yes, I know it is estimated, but I think it was about 20 or 30 grams light! I too would love to hear what they come back with. Quote Link to comment Share on other sites More sharing options...
Willow Posted October 11, 2012 Share Posted October 11, 2012 Contact trading standards, they will sort it out. Very poor on the part of the shop I'll be checking more carefully. I usually use the shelf tags to compare value Edited to add the weight is supposed to be the item you're buying, that's why they have had to start stating the drained weight as well on products. So they are clearly in the wrong Quote Link to comment Share on other sites More sharing options...
Geoid Posted October 11, 2012 Share Posted October 11, 2012 I think that is incredibly misleading. Surely you are buying the contents of the jar which is what I thought the weight printed on the jar referred to? I wonder how long this has been going on for? I do know when I have bought basics butter with the aim to use one pack in a doubled up recipe, I actually had to use some from another pack as it wasn't the advertised price of 250g. And yes, I know it is estimated, but I think it was about 20 or 30 grams light! I too would love to hear what they come back with. 20-30g light is too much, by law, it can only be a maximum of 5g either way. Anyway, The Weights and Measures (Packaged Goods) Regulations 2006 says "the nominal quantity of the packages contained in the outer container, being the predetermined constant quantity in which those packages are made up" The outer container would in this case be the glass jar, the packages would be the stuff inside the jar (makes sense, doesn't it ) Quote Link to comment Share on other sites More sharing options...
