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Charlottechicken

More Ebay gripes and moans!

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I've bought a fair few things off ebay recently for OH and myself, mainly shoes, good quality leather mostly, and new or slightly used, as I just can't get decent shoes in the charity shops :) I have noticed nowadays it seems acceptable to sell them in the same state as they were found in, i.e. covered in dust, muck/other household spillages, and generally needing a good wash and clean :vom:

 

A lovely pair of very expensive leather shoes I bought OH arrived with lime green paint all splashed over the one shoe :evil: This was easily removed with turps, but could have been done by the seller, and of course was not mentioned or obvious from the photos. Another pair were in need of a wash,and a bit of TLC involving a matching felt tip pen, but no-one else bid on them so OH has a lovely pair of tan leather Ben Sherman shoes for 99p (there was p+p as well). Other shoes, which have obviously been worn only once or very little, still have grit/mud in the cleats, and a beautiful pair I have received this morning are covered in splashes of mud.

 

I'm selling on ebay at present and when I've sorted out my old shoes to sell, they will be spotless inside and out, because that's how I'd like to receive them!

 

Is it me?

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If they have not been received ABSOLUTELY as listed,then you must leave appropriate feedback,or sellers like this will continue to take the mick.

When I list anything,I mention every little flaw,& photograph them too if they are notable. I always photograph shoe soles so the amount of wear can be seen. I haven't had a complaint yet.

That said,if an item is sold as 'used' then an average amount of wear,tear & some dirt must be expected,especially with shoes.

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I think its absolutley right to accurately reflect the condition of an item bough when leaving feedback - it needn't be 'nasty' just something like 'nice item but could have been cleaned before sending' or ' great shoes but arrived dirty'. As long as you are truthful (and I'd probab;y take a pic or two on receipt to back up your comments - should the seller object you can always offerto send it!) you can still leave a positive (or neutral - it doens't seem to affect the 100% feedback whereas, obviously, a neg does.)

 

Otherwise you could e-mail the seller on receipt and say that the item has arrived safely, you like it but are dissapointed that they could not have spent just a few minutes making sure that it/they were in a clean condition.

 

E bay works on trust; you often see listins where sellers say 'I wouldn't sell anything I wouldn't be happy to recieve' so this would just be part of keeping everyone else informed - I often check a seller's feedback before bidding!

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I agree with soapdragon - exactly the sort of message I'd leave.

 

I buy pretty much all my shoes from ebay nowadays, there's bargains to be had from people who've bought good brands and then obviously found they don't like the shoes or they don't fit them - I've got a lot of £90-£120 shoes for £10-£20 :D

 

Just occasionally, they do arrive in a revolting condition - a pair last year sticks in my mind - one had two lumps of filthy chewing gum stuck to the sole! just ewwwww!

 

I think of this kind of ebay purchase as a bit of a gamble, if I'm at all unsure, I keep my bid low, then if it doesn't work out well I'm not too upset if the items are more worn/grubby than I'm prepared to accept (said shoes often get a quick clean and go to the charity shop)

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