redhotchick Posted January 24, 2009 Share Posted January 24, 2009 I've been out shopping this morning and came in to find 3 letters from my credit card company. Upon opening them I find that I am in arrears! I've had this card for 4 years and it has a direct debit set up. I've already phoned this company 3 times this year, it's an 0845 nr. So I probably have to pay for that (my calls are through Sky Talk) I've just spent another 20 minutes on the phone to them insisting that they refund me the £12 charge they is showing on my bill. I'm so fed up with them. Fortunately I'm in a position where I could transfer the balance, (less the £12 which I've been told would be refunded) so I've done this as I don't trust them to sort this out anytime soon. I think I will write to them confirming my call to them today. I was fuming! and I'd had such a pleasant morning up until then! Quote Link to comment Share on other sites More sharing options...
missuscluck Posted January 24, 2009 Share Posted January 24, 2009 Take a big deep breath It'll sort out. Its very annoying trying to get through to someone who can help you. Quote Link to comment Share on other sites More sharing options...
Guest Posted January 24, 2009 Share Posted January 24, 2009 use www.saynoto0870.com to get a landline number so you're not paying silly prices for the call Quote Link to comment Share on other sites More sharing options...
Guest Posted January 24, 2009 Share Posted January 24, 2009 I've already phoned this company 3 times this year, it's an 0845 nr. So I probably have to pay for that (my calls are through Sky Talk) You don't even need to use saynoto0870 for a credit card company - there IS always a landline number for "calling from abroad" Just dial 141 first to bar your number and use that one. Quote Link to comment Share on other sites More sharing options...
Redwing Posted January 24, 2009 Share Posted January 24, 2009 Don't forget to double check in a short while for interest and card protection fees going on to your old card as it goes on a while after it has been incurred (this amount will be legitimate) I 'cleared' a credit card only to find it had £80 on it a few months later because of the interest plus all the charges I had incurred for not opening the bills (as I thought they would read £0! ) If anyone else is ceasing to use an old card always ask for a final balance over the phone as they will add in anything that would later get added to the current balance I can't believe a credit card company would be prepared to lose someone over £12 - more fool them and well done you! Quote Link to comment Share on other sites More sharing options...
redhotchick Posted January 25, 2009 Author Share Posted January 25, 2009 I just don't trust anything they tell me on the phone. The only free phone nr I could find was for "lost or stolen cards". Would you use this anyway? Quote Link to comment Share on other sites More sharing options...
Clur Posted January 26, 2009 Share Posted January 26, 2009 Credit cards My cc company have just put my interest up to 32.9% - so much for trying to pay it off, I am just about covering the interest..... Get everything they tell you on the phone in writing, a mistake I am learning from Quote Link to comment Share on other sites More sharing options...
Guest Posted January 26, 2009 Share Posted January 26, 2009 I just don't trust anything they tell me on the phone. The only free phone nr I could find was for "lost or stolen cards". Would you use this anyway? You don't need a freephone number just a landline number an 01 number. You should get free calls to landlines on your home phone package. Personally I find freephone numbers as annoying as the othres as I use my mobile so calls to landlines are free, calls to mobiles are free but freephone numbers are NOT! Quote Link to comment Share on other sites More sharing options...
