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Purplemaniacs

I can't believe it, what timing!

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I have a Dyson that I love, it copes well with two labradors :D

 

A few weeks ago I got a letter saying about doing an additional years guarantee, well I decided not to take up the offer and .......

 

today I have hoovered and now the machine will not switch off, the switch is all wobbly :(

 

What timing!

 

Chrissie

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Isn't that just typical :roll: . However, all is not lost. I got a phone call from Dyson offering me a service which I accepted. He replaced a few bits and I basically now have a new hoover 8) . It probably wouldn't cost much more than a year's extra warranty, depending on which bits needed replacing.

 

Did you see this recent thread about Dysons?

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How long have you had it. I believe that EU law means that despite manufacturers stating 1 year warranty, you are actually entitled to two.

Not much help further as I can't remember the actual legislation but, perhaps google could be your friend :D

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Are you sure the 5 year warranty is up as they normally write to you quite some time before. If it is, I understand the service is excellent and well worth paying for. My sister has paid for it a few times over the years and been thoroughly impressed.

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