Purplemaniacs Posted March 25, 2011 Share Posted March 25, 2011 I have a Dyson that I love, it copes well with two labradors A few weeks ago I got a letter saying about doing an additional years guarantee, well I decided not to take up the offer and ....... today I have hoovered and now the machine will not switch off, the switch is all wobbly What timing! Chrissie Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted March 25, 2011 Share Posted March 25, 2011 Isn't that just typical . However, all is not lost. I got a phone call from Dyson offering me a service which I accepted. He replaced a few bits and I basically now have a new hoover . It probably wouldn't cost much more than a year's extra warranty, depending on which bits needed replacing. Did you see this recent thread about Dysons? Quote Link to comment Share on other sites More sharing options...
Ygerna Posted March 26, 2011 Share Posted March 26, 2011 How long have you had it. I believe that EU law means that despite manufacturers stating 1 year warranty, you are actually entitled to two. Not much help further as I can't remember the actual legislation but, perhaps google could be your friend Quote Link to comment Share on other sites More sharing options...
Purplemaniacs Posted March 26, 2011 Author Share Posted March 26, 2011 Much longer than that, 5 years It has done great service, I will look at getting it serviced. Chrissie Quote Link to comment Share on other sites More sharing options...
CatieB Posted March 26, 2011 Share Posted March 26, 2011 Are you sure the 5 year warranty is up as they normally write to you quite some time before. If it is, I understand the service is excellent and well worth paying for. My sister has paid for it a few times over the years and been thoroughly impressed. Quote Link to comment Share on other sites More sharing options...
Alis girls Posted March 26, 2011 Share Posted March 26, 2011 I have to admit I thought at first you were hoovering your doggies. silly me Quote Link to comment Share on other sites More sharing options...
sparkysmum Posted March 26, 2011 Share Posted March 26, 2011 I have to admit I thought at first you were hoovering your doggies. silly me Love this had me loling for ages Quote Link to comment Share on other sites More sharing options...
Purplemaniacs Posted March 26, 2011 Author Share Posted March 26, 2011 I have to admit I thought at first you were hoovering your doggies. silly me Perhaps I should it might stop them putting their hair all over the carpets Chrissie Quote Link to comment Share on other sites More sharing options...
