SarahJo Posted July 23, 2011 Share Posted July 23, 2011 :0 some lowest form of life has just taken £850 out of my bank - then tried to get another £3000 The 1st I knew was email asking to confirm I had changed my secure password, this is the little box one that you confirm a Payment with, as they had all my card details but no idea of the final authorisation. Unlike most thefts this did not start with £10 on this and that, they just went for the lot! As you know I am in bed post hysterectomy - and would not be putting money onto a travel card (apparently this is popular as cash - cash ) Good news is I will get money back - point of the post is CHECK out any emails from your bank ASAP. I know there are spam ones and phishing - but even if you check online 1st and see the fraud, then phone the bank. My email was sent within 20mins of the password being changed - this was not my online bank passwords, but the security at purchase password! They already had the 16 digits and pieced together the other info - probably from a virus on merchants computer or mine. Next step - virus check our computer thoroughly Just thought I would share - as 24yrs with bank and 1st time ever happened Sarah x Quote Link to comment Share on other sites More sharing options...
fluffy chick Posted July 23, 2011 Share Posted July 23, 2011 (edited) geez how awful, I hope you get it back. Why don't these people just get jobs!! Edited July 23, 2011 by Guest Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted July 23, 2011 Share Posted July 23, 2011 How awful . It makes your blood boil, doesn't it . I'm glad your money is safe . I get automated phone messages from my credit card company if there is "unusual activity" on my card. Annoying at the time if it's me buying something "unusual" but I'm glad they do it . Quote Link to comment Share on other sites More sharing options...
SarahJo Posted July 23, 2011 Author Share Posted July 23, 2011 have just read my initial post - just to clarify they took £850 but then there was not much left, so would not have got another £3000 from me Sounded like I was loaded for a minute there OH has just set the computer off on a mega virus scan Quote Link to comment Share on other sites More sharing options...
gongladosh Posted July 23, 2011 Share Posted July 23, 2011 I once had some toerag buy petrol on my card. I didn't notice for about 3 months - they got greedy and started taking £70 at a time (obviously these days that wouldn't fill half a tank!) - that's when I noticed and reported it. I got the cash back but it took a couple of months. Quote Link to comment Share on other sites More sharing options...
fluffy chick Posted July 23, 2011 Share Posted July 23, 2011 geez how awful, I hope you get it back. Why don't these people just get jobs!! Can I please add that I was edited to remove *s not a 'certain word' that makes me sound like I was swearing! Quote Link to comment Share on other sites More sharing options...
SarahJo Posted July 23, 2011 Author Share Posted July 23, 2011 Fluffy Chick - I thought your post was better with a few *****S - I certainly said a few I was lucky to see the email and respond quickly - as there we then no question of the fraud Quote Link to comment Share on other sites More sharing options...
sjp Posted July 23, 2011 Share Posted July 23, 2011 just a tip that my brother was given when he had his card details swiped, shread any thing that has your card details or bank details on before you bin it that another way to get your card/bank details. recyling is sent for sorting now a days Quote Link to comment Share on other sites More sharing options...
fluffy chick Posted July 23, 2011 Share Posted July 23, 2011 Fluffy Chick - I thought your post was better with a few *****S - I certainly said a few I was lucky to see the email and respond quickly - as there we then no question of the fraud just a tip that my brother was given when he had his card details swiped, shread any thing that has your card details or bank details on before you bin it that another way to get your card/bank details. recyling is sent for sorting now a days Good point. I shred stuff then put it in my cats litter tray once she's finished with it! Doesn't make it any more secure but certainly makes me feel better thinking of them sieving through all that lot Quote Link to comment Share on other sites More sharing options...
whoopsie Posted July 23, 2011 Share Posted July 23, 2011 We burn anything with personal details on it now. OH works for a bank so is very aware of the security risks. Glad you will get the money back. A similar thing happened to me a few years ago - the bank called me to ask If I had been in Canada recently as that was where my details had been used. They told me to be very careful at petrol stations, as it has been found that there can be a CCTV camera directed at the chip and pin pad!!!! Quote Link to comment Share on other sites More sharing options...
snowberry Posted July 24, 2011 Share Posted July 24, 2011 I'm a bit miffed as I've just had a new credit card though from my company. They say that they have isssued it as they had detected fraudulent activity on it. Of course there is a new start/end date on it & number on the back, but to make my life easier they've kept the long number the same. This seems a bit idiotic to me! Also they won't give me any details of the 'incident'; if they did then I could at least avoid certain websites (such as ES gaming one!) No point in asking them thoug as there is a bit of a language barrier when I ring them up.... Quote Link to comment Share on other sites More sharing options...
SarahJo Posted July 24, 2011 Author Share Posted July 24, 2011 Snowberry - the info I was given was that they number crunch the 16 digits, then look at other common numbers used on the keyboard at the same time. Hence they then get your 3 digits and exp dates They did not know my security code at the end of purchase, so changed it as they had email address. That's when I got the email from bank asking me to confirm I had changed this The number crunch is either done via insecure webs or virus - I am changing all my online bank info and having a totally new card. My old one was not stored with iTunes or any other website, but they still hacked the important bits Quote Link to comment Share on other sites More sharing options...
Lesley Posted July 25, 2011 Share Posted July 25, 2011 So sorry you have all this to deal with as well as being post-op. I hope it's soon sorted. Quote Link to comment Share on other sites More sharing options...
