Pro - Does anyone else's nest boxes get soaked in rain?

[SarahJo]

:0 some lowest form of life has just taken £850 out of my bank - then tried to get another £3000

The 1st I knew was email asking to confirm I had changed my secure password, this is the little box one that you confirm a Payment with, as they had all my card details but no idea of the final authorisation. Unlike most thefts this did not start with £10 on this and that, they just went for the lot!

As you know I am in bed post hysterectomy - and would not be putting money onto a travel card (apparently this is popular as cash - cash )

Good news is I will get money back - point of the post is CHECK out any emails from your bank ASAP. I know there are spam ones and phishing - but even if you check online 1st and see the fraud, then phone the bank. My email was sent within 20mins of the password being changed - this was not my online bank passwords, but the security at purchase password! They already had the 16 digits and pieced together the other info - probably from a virus on merchants computer or mine.

Next step - virus check our computer thoroughly

Just thought I would share - as 24yrs with bank and 1st time ever happened

Sarah x

[fluffy chick]

geez

 

how awful, I hope you get it back. Why don't these people just get jobs!!

Edited July 23, 2011 by Guest

[Ain't Nobody Here]

How awful . It makes your blood boil, doesn't it . I'm glad your money is safe .

 

I get automated phone messages from my credit card company if there is "unusual activity" on my card. Annoying at the time if it's me buying something "unusual" but I'm glad they do it .

[SarahJo]

have just read my initial post - just to clarify they took £850 but then there was not much left, so would not have got another £3000 from me Sounded like I was loaded for a minute there

OH has just set the computer off on a mega virus scan

[gongladosh]

I once had some toerag buy petrol on my card. I didn't notice for about 3 months - they got greedy and started taking £70 at a time (obviously these days that wouldn't fill half a tank!) - that's when I noticed and reported it.

 

I got the cash back but it took a couple of months.

[fluffy chick]

geez

 

how awful, I hope you get it back. Why don't these people just get jobs!!

 

 

Can I please add that I was edited to remove *s not a 'certain word' that makes me sound like I was swearing!

[SarahJo]

Fluffy Chick - I thought your post was better with a few *****S - I certainly said a few

I was lucky to see the email and respond quickly - as there we then no question of the fraud

[sjp]

just a tip that my brother was given when he had his card details swiped, shread any thing that has your card details or bank details on before you bin it that another way to get your card/bank details.

recyling is sent for sorting now a days

[fluffy chick]

Fluffy Chick - I thought your post was better with a few *****S - I certainly said a few

I was lucky to see the email and respond quickly - as there we then no question of the fraud

just a tip that my brother was given when he had his card details swiped, shread any thing that has your card details or bank details on before you bin it that another way to get your card/bank details.

recyling is sent for sorting now a days

 

Good point. I shred stuff then put it in my cats litter tray once she's finished with it! Doesn't make it any more secure but certainly makes me feel better thinking of them sieving through all that lot

[whoopsie]

We burn anything with personal details on it now. OH works for a bank so is very aware of the security risks.

 

Glad you will get the money back. A similar thing happened to me a few years ago - the bank called me to ask If I had been in Canada recently as that was where my details had been used. They told me to be very careful at petrol stations, as it has been found that there can be a CCTV camera directed at the chip and pin pad!!!!

[snowberry]

I'm a bit miffed as I've just had a new credit card though from my company. They say that they have isssued it as they had detected fraudulent activity on it. Of course there is a new start/end date on it & number on the back, but to make my life easier they've kept the long number the same. This seems a bit idiotic to me! Also they won't give me any details of the 'incident'; if they did then I could at least avoid certain websites (such as ES gaming one!) No point in asking them thoug as there is a bit of a language barrier when I ring them up....

[SarahJo]

Snowberry - the info I was given was that they number crunch the 16 digits, then look at other common numbers used on the keyboard at the same time. Hence they then get your 3 digits and exp dates

They did not know my security code at the end of purchase, so changed it as they had email address. That's when I got the email from bank asking me to confirm I had changed this

The number crunch is either done via insecure webs or virus - I am changing all my online bank info and having a totally new card. My old one was not stored with iTunes or any other website, but they still hacked the important bits

[Lesley]

So sorry you have all this to deal with as well as being post-op. I hope it's soon sorted.