David

[Ain't Nobody Here]

DPD are coming to collect our CD player for repair - 'Davie' is at delivery No. 1, I'm delivery No. 5 and I can watch his progress on a map and know exactly when he's going to be here .

[LolaLayla]

Recently we had a delivery (sorry cannot remember the company) but they gave us an hour slot which was really good. Strangely it was delivered by a Davie too but I think it may be too far for yours to travel

DHL were quite good recently too as I knew when the parcel had left the Glasgow depot.......now if only I could get the men to ring the doorbell rather than gently touching the door knocker

[Ain't Nobody Here]

All done and dusted - now I can take Riley out for a walk .

[yvonne]

Yup, my online pet supplies Co (pet supermarket)uses DPD and I can alter the day if I need to and also get a text or e-mail with a one hour delivery slot which is always accurate - such a pleasant change from most of the companies I have had experience of (even Royal Mail are unreliable here as the Bridgwater sorting office staff do enjoy going on strike when the sun comes out).

[Lavenders_Blue]

Yes, I like DPD too. I get a 1 hour time slot, although I don't think I've ever been given the driver's name!

[sjp]

I've had a couple of deliveries by DPD in the last month and both have been before 9am without having to pay extra for it to. both arrived before the tracking system had court up as well I think DPD have changed the way they work as we now seem to get the same driver well driver and mate the driver does the unload while the girl with him does the paperwork

[Ain't Nobody Here]

It seems to work so well, I don't know why all the other firms don't do it. It must save them so much time and money, knowing the customer will always be in.

 

Edit, just had an email from Interlink for another parcel which seems to use the same system .

[Cinnamon]

About time too!

In America they have got deliveries & pick ups right - the customer is treated like they should be,not made to dance to the couriers tune

It just takes one or two courier services in the uk to treat us properly,do a good job & not overcharge, & all the others will need to start doing the same

 

Can you tell that I have wasted faaaaar too many days waiting in for a delivery or a pick up?

[sjp]

interlink, Parceline and DPD are part of the same company owned by GeoPost

[soapdragon]

This happened to me recently - they gave me a window of one hour (sadly the one hour in the 24 I needed to be out !)

Tho I managed to rearrange things and they did, indeed, turn up in the allotted time slot - I was able to follow the progress on the comp. which ES thought was so exciting! and the driver was lovely and smiley. I was V impressed; just a shame I can't remember who they were as I would def. recommend them!

[chickencam]

We ordered a fridge a couple of months back from Co-op and they were great gave us an accurate delivery 1 hour slot then called on the morning of the delivery to give me a slot within 15 minutes