Cinnamon Posted March 17, 2008 Share Posted March 17, 2008 Can anyone help me to solve a puzzle. My cube is always open,so the handle is always out.When I push it in,the door shuts & thats fine,but the handle also seems to turn. Now,when we turn it (with the door open) everything goes wrong & the door sticks & won't budge again without some major taking apart. Am I right in thinking that when the door is open the handle should turn so its flat against the cube & not sticking out? if this is so then mine isn't working Quote Link to comment Share on other sites More sharing options...
Ziggy Posted March 17, 2008 Share Posted March 17, 2008 That does sound puzzling. On mine, the handle is all the way in when the door is open. When we pull it out the door shuts, then we can give it a quarter turn and push it back in without it opening the door, allegedly to store it out of the way while the door is shut. Then we pull it out and turn it again and push it in to open the door. So it's like the handle turns a quarter turn to either 'lock' with door and move it, or unlock from it to be pushed in without affecting the door... do I make sense?? I don't think I can turn mine while the door is open, only when it's shut, and my handle can't be out with the door open... pulling out always closes the door, and pushing it in will either open the door or not depending on whether you turn the handle a quarter or not... (I'm sure I could somehow have put this all much more clearly!!!! sorry about that ) If your handle is out while the door is open, could it be it wasn't properly connected to the door when the cube was made?? I hope I understood this right, please anyone feel free to correct all this if I got it all wrong... Quote Link to comment Share on other sites More sharing options...
Aunty e Posted March 17, 2008 Share Posted March 17, 2008 That sounds wrong to me. Time to call Omlet I think. Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted March 17, 2008 Author Share Posted March 17, 2008 You are quite right of course Ziggy - I got all mixed up. But,my handle when it turns stops the door from doing anything at all. It all seems to sieze up until Hubby gets his long arms in there & fiddles with something. Quote Link to comment Share on other sites More sharing options...
Ziggy Posted March 17, 2008 Share Posted March 17, 2008 Better check with omlet then... sounds like the handle doesnt get back in place properly after being turned... someone else once had an issue with a door acting up, I think it might have been Penguinmad, but I'm not sure if her door getting stuck was due to the same problem... Quote Link to comment Share on other sites More sharing options...
bronze Posted March 17, 2008 Share Posted March 17, 2008 I have to make sure my handles pulled out really hard before I turn it and I have to turn it sharply. Sometimes when its not quite out properly I can still turn it but it obviously doesnt catch properly because it doesnt change the status (ie whether its on open or shut mode) Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted March 17, 2008 Share Posted March 17, 2008 That doesn't sound right Sarah - email one of the Omlet lads. Quote Link to comment Share on other sites More sharing options...
bronze Posted March 17, 2008 Share Posted March 17, 2008 Am I right in thinking that when the door is open the handle should turn so its flat against the cube & not sticking out? if this is so then mine isn't working do you mean at right angles to the door? Quote Link to comment Share on other sites More sharing options...
bronze Posted March 18, 2008 Share Posted March 18, 2008 Did you work it out? Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted March 18, 2008 Author Share Posted March 18, 2008 Still mulling it over,Bron. Hubby & I are going to have a proper look at it this weekend.Its been hellish the last few days here,& we just haven't got around to it yet Quote Link to comment Share on other sites More sharing options...
chelsea Posted March 19, 2008 Share Posted March 19, 2008 noticed problems with our cube handle today. I couldnt open it yesterday and this morning hubby had several goes before it opened. Quote Link to comment Share on other sites More sharing options...
bronze Posted March 19, 2008 Share Posted March 19, 2008 I have to pull mine quite hard to get it to click. I actually have a video of it cos I was showing a friend how it works. He couldnt understand how you could keep the door shut but have the handle in Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted March 19, 2008 Share Posted March 19, 2008 We had problems on one of the demo models at a show once .. the handle failed completely with the door closed. I just told everyone that we'd locked it to stop children playing with it It was so embarrassing. At the end of the day, I had to crawl into the run and retrieve the chooks for posting in the top of the cube. Good news is that i 'bothered' Johanes last night about the cube leakage problems, and they are meeting with the manufacturers to discuss a modification to the design. Quote Link to comment Share on other sites More sharing options...
