Cinnamon Posted October 16, 2006 Share Posted October 16, 2006 I know I have ranted about my Bank before, & I know last time I said I was going to change banks,but I sort of forgot....... This time I am spitting mad I posted a cheque to my branch to be paid in to my business account last Monday,& it still is not being shown as credited to my account. I phone 3 times on Friday & asked to be put through to my branch. Each time some chap in Bombay (or somewhere) told me that no one was answering the line & that someone would phone me back, which of course no one did. Just now I called again, & got put through to "Branch Liason" as the branches no longer take calls. I was told that all mail addressed to branches gets redirected to a central office,opened there,then sent back to the branch This is so, & I quote, "The branch does not have to waste time opening mail" Now I am in Limbo.My account is overdrawn,I don't know if this cheque, which is large, has been stolen or not, & the chap who its from is on holiday AARRGGGGHHHH Quote Link to comment Share on other sites More sharing options...
chocchick Posted October 16, 2006 Share Posted October 16, 2006 If you do go overdrawn I would fight for the charges back if they are cheeky/disorganised enough to do this. It once took me months to get a new card AND PIN at the same time for smile, and had to pick up from co-op branch in the end. OH had handaddressed envleopes as one point as they couldn't get his address right and there were special instructions to remove any address (correct or not) and hand write the correct one on. OH often has to go in repeatedly to change transfers as they lie and say it is set up. Hope it gets sorted soon. Quote Link to comment Share on other sites More sharing options...
Paola Posted October 16, 2006 Share Posted October 16, 2006 Sorry to hear you are having such a bad time with your bank. What a pants start to the week. I would shop around for another bank. I was shocked when OH told me his bank charges for the business Good luck Quote Link to comment Share on other sites More sharing options...
Ms Cluck Posted October 16, 2006 Share Posted October 16, 2006 I can recommend First Direct - and they are giving you £50 for switching. I have been with them 12 yrs now - when i switched they did everything for me, and couldnt be happier. Their call centers are in Leeds and Glasgow. Lyn Quote Link to comment Share on other sites More sharing options...
Guest Posted October 16, 2006 Share Posted October 16, 2006 Their call centers are in Leeds and Glasgow.Lyn you see - they all have foreign call centres now... can't understand a word they say (etc...) Phil Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted October 16, 2006 Author Share Posted October 16, 2006 I can recommend First Direct - and they are giving you £50 for switching.I have been with them 12 yrs now - when i switched they did everything for me, and couldnt be happier. Their call centers are in Leeds and Glasgow. Lyn Are they not an off shot of HSBC ? Quote Link to comment Share on other sites More sharing options...
Ms Cluck Posted October 16, 2006 Share Posted October 16, 2006 yes but 100% better - you only really use HSBC to pay cheques in, everything else i do on the phone. Lyn Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted October 16, 2006 Author Share Posted October 16, 2006 Cool - I will look into it Hope they do business banking Annoying thing about all this is that my branch counter now does not open until 10am,so I had to mail the cheque as I didn't have time to wait until 10 to use the counter. Quote Link to comment Share on other sites More sharing options...
Louise Posted October 16, 2006 Share Posted October 16, 2006 PHIL I am putting a picture of you at the border so everyone knows next time you try to venture up here Quote Link to comment Share on other sites More sharing options...
chocchick Posted October 16, 2006 Share Posted October 16, 2006 Quote Link to comment Share on other sites More sharing options...
mlb1871 Posted October 16, 2006 Share Posted October 16, 2006 First Direct don't do Business Banking only personal. I do business banking with Lloyds who have now gone back to business account managers in branches. I've found them pretty good although their charges are a little higher than some onthers. Quote Link to comment Share on other sites More sharing options...
ubereglu Posted October 16, 2006 Share Posted October 16, 2006 Try Nationwide. I think they might do business banking and are very good. Quote Link to comment Share on other sites More sharing options...
