4m x 3m Omlet pen, cube, new auto door still boxed and coop light

[kaz64]

My cube arrived on tuesday initially I was delighted does anybody elses leak! the nesting box is soaking wet every time it rains there are large gaps along the roof when the lid is closed I have dismantled it and put it back together again and it still leaks HELP! please have I done something wrong anybody else experienced problems?

karen

[Cooks]

I suggest you contact Omlet direct for advice and help on this.

[Redwing]

Someone did say that they had the same problem but it was to do with the levelness of the ground I think???? anyway they put something under one side or a wheel or something (please forgive me, its late!) and the angle of the cube meant the water did not get in anymore and ran down the channels as it is supposed to

[Dawno]

kaz64 wrote:

My cube arrived on tuesday I was absolutely delighted as where my six girls . It was short lived does yours leak? I have gaps along the roof runs my fingers will fit in when the lid is closed and the nesting box is soaking wet every time it rains. I have taken it apart and put it back together agin and it is still leaking and I have followed the instructions to the letter any advice would be gratefully received

karen

 

 

 

Hi, yes my cube leaks in the same area, its a green cube also maybe they had a bad batch,I have emailed omlet with pics showing all it from angles.

OH has also checked all fittings over the weekend and i've just checked and it has re-filled with water since I dried it yesterday.Luckily I dont have any chickens yet...just as well.

Waiting to hear back from omlet at the moment.

[abwsco]

Sorry to hear that you've both got leaking cubes I am going to order mine soon but thought that there weren't any leaking anymore

[The Dogmother]

If ther are big gaps at the side, then try tightening up the side panels - they are on right-angle plates and have quite a bit of tolerance in them.

 

I'd phone Omlet up though and get them out to look at it.

[jess1merlin]

I've ordered my cube today. I was hoping they had sorted out any problems with leaking. Hope I've done the right thing

[jess1merlin]

Is it only the green cubes that seem to have this problem

[Patricia W]

I picked up a reconditioned green cube (without run) from Omlet on Friday which OH has put together. It seems fine- fingers crossed!

 

Coincidentally, it has solved a problem I have had with my 3 Polands. They prefer to roost off the ground on the back of a bench. They always had to be enticed into the eglu and shut in the run before they would go to bed. It has been a pain especially when neighbours have had to put them to bed.

 

However, they love the cube - went to bed all by themselves tonight!! Wonderful!

 

Tricia

[abwsco]

Tricia, do you mind me asking when you rang to ask if there were any reconditioned cubes?

[Patricia W]

Hi- about 3 weeks ago?

[abwsco]

Hi- about 3 weeks ago?

 

That's about the time when I rung to see if there were any and was told no

[The Dogmother]

Cubes very rarely get returned, they are usually ones which have been used at shows.

 

Keep trying - you may just call up when one comes in!

[abwsco]

Cubes very rarely get returned, they are usually ones which have been used at shows.

 

Keep trying - you may just call up when one comes in!

 

 

Will do Clare

[Patricia W]

I think I was just lucky. I phoned about 9.15 on a Monday morning (before I changed my mind!) and actually was very surprised to be told there was one! I don't live far away so arranged to pick it up. I could have had it a week earlier than I did, but the dates didn't work for me.

 

The explanation about it probably being a " show " cube explains why it looks so new.

 

Tricia

[Gallina]

The gaps in the roof are meant to be there, so don't necessarily blame then. The gap on one side is much bigger than the one on the other, and as Johannes himself (the designer) put my first cube together you can't argue with him.

 

My second cube used to leak in very heavy rain, and after being convinced for a long time it was coming through the roof, I found out in the end it was getting in around the egg-port door. I stuffed a strip of old towel around the groove to make a tight fit, and it has never leaked again.

 

But all cubes will be different.

[xScrunchee]

Shame really that people have these problems and have to find solutions themselves.

Considering the price, you would really expect a faultless product and any problems whatsoever to be resolved by Omlet straight away.

 

I would be very peeved to have to stick a strip of old towel around the eggport groove to stop leaks. For the money-I would expect no leaks

 

Bit like saying that I bought an umberella for £40, it had a hole in it so I fixed it with a bit of old carrier bag!!!

[Dawno]

Shame really that people have these problems and have to find solutions themselves.

Considering the price, you would really expect a faultless product and any problems whatsoever to be resolved by Omlet straight away.

 

I would be very peeved to have to stick a strip of old towel around the eggport groove to stop leaks. For the money-I would expect no leaks

 

Bit like saying that I bought an umberella for £40, it had a hole in it so I fixed it with a bit of old carrier bag!!!

 

 

I feel exactly the same, still waiting for a reply from omlet after sending pics of my leaking cube, its a lot of money and it should be perfect. We have had a plastic "little tikes house "in our garden since my daughter was 2... shes now 24 ..no leaks !

[Dawno]

spoke to omlet today, a new cube will be delivered on Monday, so fingers crossed all will be well, the customer care so far has been very good

[Jules.]

It took 2 new sides & 2 new eggport doors before my cube stopped leaking, so these things can be fixed.

Today its raining really hard, & I know the cube will be dry inside. In fact, I don't think it could rain much harder.

[Clash City Rocker]

Mine's still leaking, I am now waiting for some "cut to shape gaskets" from Omlet. Meanwhile I find Masking Tape inside the nesting box works reasonably well.

[kaz64]

I received my first cube a week ago which leaked really badly after emailing and phoning omlet I cannot fault the customers service in particular hayley and lauren . We have now set up the replacement cube which has much smaller gaps and am praying for rain!! to see if it leaks fingers crossed all will be snuggly and dry for the girls . Is it just the that seem to have this problem?

karen

[Patricia W]

I have a pre-loved eglu which has a dodgy eggport. I keep meaning to replace the door, but we only use it as a spare and it only happens in torrential rain. My year old eglu is absolutely fine in all weathers.

 

I think it's just the more complex design of the cube which sometimes causes problems- but as you say they can be solved. But I love the cube - and so do my chickens!

[TAJ]

I think I was just lucky. I phoned about 9.15 on a Monday morning (before I changed my mind!) and actually was very surprised to be told there was one! I don't live far away so arranged to pick it up. I could have had it a week earlier than I did, but the dates didn't work for me.

 

The explanation about it probably being a " show " cube explains why it looks so new.

 

Tricia

 

Mine was recon, but I was in no hurry, so rang almost every day for 3 weeks before I got a green one (I was offered pink or blue before this). They will not keep a list of who is interested it is just a case of phone calls and I also think early morning seems to be more productive as they go so fast.

 

Tracy

[kaz64]

Sorry to hear that you've both got leaking cubes I am going to order mine soon but thought that there weren't any leaking anymore

Replacement cube has arrived Superb!! No leaks!