Chucky Mama Posted December 2, 2011 Share Posted December 2, 2011 I don't usually have any problems but I gather Yodel is not the best when it comes to couriers. They seem to make it up as they go along in the customer service department The company that I ordered from have now sacked them as their couriers. Quote Link to comment Share on other sites More sharing options...
Space Chick Posted December 2, 2011 Share Posted December 2, 2011 My sister had a card from Royal mail yesterday saying that they had tried to deliver a parcel at 12... she picked up the card at 11.35am and had been in all morning, no knock on the door She made a VERY stroppy phone call Quote Link to comment Share on other sites More sharing options...
Chook n Boo Mum Posted December 2, 2011 Share Posted December 2, 2011 Had similar at work and home on numerous occasions. Currently nudging the Royal Mail to find a parcel of mine which has gone missing between the sorting office and my work address Good luck with that Clare, we had a parcel come all the way from the States to the Chichester SO 4 miles from destination.............somehow for reasons best known to the PO it found it's way back to the States......DH & DS were both furious, this was in the summer, DH has finally got his money back Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted December 2, 2011 Share Posted December 2, 2011 Thanks Sha, I wouldn't mind but the sorting office is only about a mile away! Quote Link to comment Share on other sites More sharing options...
Alis girls Posted December 3, 2011 Share Posted December 3, 2011 I have to say Amazon are generally v good , my one grouse is that they insist on sending emails of the progress of an order which I keep deleting as its OH's Christmas present - also had to rush into the Amazon screen and delete all the things I had been looking at. Also told OH NOT to open anything which arrives. Stresssssssssssssssssssssed Quote Link to comment Share on other sites More sharing options...
Looney Posted December 3, 2011 Share Posted December 3, 2011 Recently (fingers crossed!) I haven't had any real issues with couriers. I had a funny incident with a Yodel courier who knocked on my door and asked me to sign for a parcel for next door. I frequently take in parcels for neighbours. Well, the name on the parcel wasn't my neighbour's name, nor her OH or her son's name. So I politely refused to take it for her and explained my reasons. The courier wouldn't believe that I wouldn't take the parcel. He huffed and puffed and then flounced off....I then saw the neighbour on the other side take the parcel. Goodness knows what that courier will do with any parcels for me if I'm not in Quote Link to comment Share on other sites More sharing options...
Nicola O Posted December 3, 2011 Share Posted December 3, 2011 Ooooh, perhaps it was my parcel that Yodel insist they delivered but never did. I asked for it to go to my work address and apparently they delivered it to the back door and left it there as no one was in - yet you have to walk past the front door to reach the back and there are four of us in the office so there would always be someone in - Nicola Quote Link to comment Share on other sites More sharing options...