Guest Posted August 21, 2006 Share Posted August 21, 2006 Does anyone know who I would contact to complain about a call centre constantly phoning me? 3G mobile phones are bombarding me with unwanted calls, I must have spoken to their call centre 6 times in the last fortnight - it's like because I hang-up on them, I just get added back onto the 'to call' list. Normally I try and be nice to cold callers - they're only trying to earn a living after all, and it is a horrible job (chookiehubbie used to manage a call centre, so I've heard the tales), but this call centre is really getting on my goat..... Quote Link to comment Share on other sites More sharing options...
Popcorn Posted August 21, 2006 Share Posted August 21, 2006 There is a web-site you can go to Shona to register with to stop unwanted calls, but seeing as I have limited brain cells these days I've forgotton what it's called. Louise will know. She put me onto them. Give her a PM. Quote Link to comment Share on other sites More sharing options...
Popcorn Posted August 21, 2006 Share Posted August 21, 2006 Found it! Here it is Shona! http://www.tpsonline.org.uk/tps/ Quote Link to comment Share on other sites More sharing options...
AnnieP Posted August 21, 2006 Share Posted August 21, 2006 Its the TPS (telephone preference Service) but it takes 6 months for the to get all your details uploaded onto company lists. I'm on it: Its brilliant..... we hardly ever get calls and when we do (maybe 3 x a year), you say "Have you heard of the TPS"?....and it goes really quiet the other end of the line.... Quote Link to comment Share on other sites More sharing options...
Jools Posted August 21, 2006 Share Posted August 21, 2006 Try the TPS (Telephone Preference Service) http://www.tpsonline.org.uk/tps/ You can register to stop receiving cold calls, then if they do still call you, you complain through the TPS. I used to work in customer service and telesales in my previous life, so I'm as understanding as anyone with the poor call centre workers. However, I can usually tell a cold call before it's even started (that silence before you are connected to someone in a noisey office) and hang up before they even start. Either that or I just say a firm No Thank You as soon as they start. Sometimes though, I just let them read their script while disappearing to make a cuppa ! Quote Link to comment Share on other sites More sharing options...
Louise Posted August 21, 2006 Share Posted August 21, 2006 Okay I will go back into my box Getting ready to jump in and then Gina remembered Quote Link to comment Share on other sites More sharing options...
Guest Posted August 21, 2006 Share Posted August 21, 2006 Thanks for that - have been and registered the phone number, and look forward to a time when only the people I like phone me! Quote Link to comment Share on other sites More sharing options...
Lesley Posted August 21, 2006 Share Posted August 21, 2006 Thanks for that - have been and registered the phone number, and look forward to a time when only the people I like phone me! If I did that, no-one would phone me Quote Link to comment Share on other sites More sharing options...
Martin B Posted August 21, 2006 Share Posted August 21, 2006 Don't mention Call Centres Quote Link to comment Share on other sites More sharing options...
Charlottechicken Posted August 21, 2006 Share Posted August 21, 2006 I am sure I registered with TPS through my telecomms supplier, BT, who have something called BT privacy which you can sign up to. You get free caller display too. But now no-one calls me Quote Link to comment Share on other sites More sharing options...
bracken Posted August 21, 2006 Share Posted August 21, 2006 So glad i looked at this thread. I too have now registered with them. Thanks. Quote Link to comment Share on other sites More sharing options...