Prolapsed vent - am I getting it right?

[ali-s]

Had my green Eglu delivered last week. Today I was going through the paper work with OH. Image my OH's rage when he looked at the invoice and noticed we had been charged £289.37 delivery

 

OH is like and I am like

 

 

I was qouted over the phone £340.00, which included delivery and a bit extra delivery because I live way up North.

 

 

No one at Omlet now, so does anyone know the person to contact by email

 

This has taken the shine off my Birthday present

[Aunty e]

It must be a mistake, I'm sure. Nothing could cost that much to be delivered!

[ali-s]

feel really c**p

 

OH is trying to transfer money from one bank account into the account which the Omlet money came out of as we have direct debits due tomorrow

 

I could have bought a new cube with extension for less

[Mrs Frugal]

My goodness, Ali! That's way too much. It sounds like someone's made a mistake. Try e-mailing jan@omlet.co.uk and she'll be able to tell you what's happened but she won't be there until tomorrow now. I doubt if anyone will be around to answer any e-mails this evening but hopefully she'll get back to you ASAP tomorrow.

 

Good luck. I'm sure something's gone wrong somewhere and a decimal point's got put in the wrong place or something.

[Jaime]

I'm sure Omlet will be very embarrassed when you call them. It's obviously a mistake. Their customer service is excellent and I'm sure they will sort it when you phone.

[chelsea]

sounds to me like someone's typed in an extra digit

 

I can sympathise with you though as my hubby would go mental

 

Typical aswell that they are shut when you notice it.

 

Hope they sort it out and maybe give you a little something free for the inconvenience and worry as a gesture of goodwill.

[ali-s]

I have sent an email to Jan

 

I know it is going to be a mistake OH is not pleased at all and I feel terrible because I have nagged and nagged and nagged him for another Eglu. In the end he was a broken man, snivelling and twitching and not at all a pretty sight. He couldn't take anymore and gave in

 

A free cube would make it all better

[chelsea]

yes the free cube approach is definitely the way to go !!

[Jools]

It really would be worth it for a free Cube wouldn't it Do all hubbies end up twitching and snivelling? Or only those belonging to chicken mad wives ?

[Lesley]

Luckily for me - we're as bad as each other - hence the signature

[Jill]

Hope you have decided what colour free cube to go for

[Happy-Mama]

Has it all been sorted out now?

[ali-s]

All sorted I hope.

 

A message was waiting for me when I got home from work today. The money should be credited to the bank account today Just have to wait for OH to get home from work and get him to check his account.

[feemcg]

Alison, Faith at Middlemuir Poultry has Silkies if you fancy.

[ali-s]

Thanks fee. I have seen her on the P P forum I will check that out

[feemcg]

She's lovely to deal with - got my Marans and Sussex eggs from her .