Treekeeper Posted March 19, 2010 Share Posted March 19, 2010 Recently we had a tap washer fail on an upstairs bathroom which subsequently flooded through the hall ceiling and blew the flooring (laminate) in the hall & kitchen. Contacted insurance as we pay lots of dosh to guard against this don't we? They sent out a man who said oh yes it's a genuine claim will send out the contractors. They came they replastered ceiling and painted it they painted a wall and relaid damaged laminate. No probs we thought. Until we came to renew our premium and were refused as we are at a great risk of flooding! Not likely as the river would have to flow 60ft uphill to flood our house, so checked up and found out contractors had charged insurance co nearly 8K for a job that should have cost at a push 2! So asked for breakdown of bill as any claim over 5K means you get put on an insurance blacklist. well it read like something from fantasy island, they had replumbed the kitchen(not) and hired 3 super sized dehumidifiers (1 tiny one) for 3 weeks to dry our house out then they had artexed a ceiling (not) and rewallpapered (not) the hall and painted it only true thing on bill nedless to say they are now being investigated for fraud and I am awaiting a relisting from the insurance company so I am not blacklisted . Needless to say Iam Quote Link to comment Share on other sites More sharing options...
jlo Posted March 20, 2010 Share Posted March 20, 2010 That is absolutely outrageous. No wonder our premiums are all so high with that sort of fraud going on. Good luck - I really hope that you get it all sorted out! Quote Link to comment Share on other sites More sharing options...
Seagazer Posted March 20, 2010 Share Posted March 20, 2010 unbelievable, what a cheek. Hope you get it sorted soon. Quote Link to comment Share on other sites More sharing options...
abwsco Posted March 20, 2010 Share Posted March 20, 2010 I've just seen this elsewhere That is appalling Was it a local firm that was contracted in. If you're anywhere near the Fylde I'd like to know who the contractor was so I can avoid them. Hope you're off the blacklist soon. Quote Link to comment Share on other sites More sharing options...
Chucky1 Posted March 20, 2010 Share Posted March 20, 2010 That's outrageous. I wish you the best of luck in sorting it out. Do come back and let us know. Quote Link to comment Share on other sites More sharing options...
Cooks Posted March 20, 2010 Share Posted March 20, 2010 thats disgusting! Pressumably these were insurance approved contractors as you said the man said he'd send round the contractors, thats absoluteley terribly! If I have anything like this happen I am asking the contrators to send me a copy of the work they have subbimitted was done. Quote Link to comment Share on other sites More sharing options...
earthmam1 Posted March 20, 2010 Share Posted March 20, 2010 Naming and shaming comes to my mind Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted March 20, 2010 Share Posted March 20, 2010 That is truly appaling - is there an ombudsman you can contact. Puts me to mind of when I had to use a Greek doctore to see one of my girls - he charged my insurance company for a 2 night hospital stay,when in reality he had seen her for 5 minutes in the hotel & she was better the next day Quote Link to comment Share on other sites More sharing options...
Charlottechicken Posted March 20, 2010 Share Posted March 20, 2010 So sorry to hear this, what a cheek They must've known the consequences for you of putting in a bill for that much. Glad they are being investigated, I imagine all other work they have done will be looked at again now. I hope you get off that blacklist soon. Quote Link to comment Share on other sites More sharing options...
jackiepoppies Posted March 20, 2010 Share Posted March 20, 2010 Is it worth contacting Trading Standards? Jx Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted March 20, 2010 Share Posted March 20, 2010 Pressumably these were insurance approved contractors as you said the man said he'd send round the contractors, - that's a point. That's a shocker though, poor you. Quote Link to comment Share on other sites More sharing options...
Treekeeper Posted March 20, 2010 Author Share Posted March 20, 2010 Off the blacklist already. phone call today from insurance company grovelling, however we have reinsured with someone else and told them everything about the situation, We are just waiting to see if theoriginal insurance company come good on their promise to sort it all out if they don't we will be contacting the ombudsman. contractors to avoid ***vice *aster and A**ured building services I will let you clever people work out who they are Quote Link to comment Share on other sites More sharing options...
Chucky1 Posted March 20, 2010 Share Posted March 20, 2010 That's good news, must be a load off your mind. It would be a shame now for the insurance company to just drop the contractor issue. Good Luck Quote Link to comment Share on other sites More sharing options...
Lewis Posted March 20, 2010 Share Posted March 20, 2010 Bet they thought they'd get away with it, and it came back to bite them Glad you chased up the bill! Quote Link to comment Share on other sites More sharing options...
