Patricia W Posted August 2, 2010 Share Posted August 2, 2010 I need some Ukadex and found an old 2009 post which recommended http://www.bowdenandknights.com/s3/Poultry-Health.html as a good place to get it. At the time they didn't take card payments but sent out a good old fashioned invoice with the dispatched goods. Well, I'm pleased to report that they still do - I don't know if they are the cheapest but thought such service and faith in people needed encouraging. Anyone else come across some good old-fashioned service lately? Tricia Quote Link to comment Share on other sites More sharing options...
Redwing Posted August 2, 2010 Share Posted August 2, 2010 I placed an order with them last week - excellent service indeed I also dealt with them a while back and again flawless service An excellent company Quote Link to comment Share on other sites More sharing options...
patsylabrador Posted August 2, 2010 Share Posted August 2, 2010 Yes, our great young plumber, Vishal, who is a bit vague and scatty, but always polite and calls me Mrs (surname), works very hard, and always calls round or phones after a day or so to check everything is working well. Quote Link to comment Share on other sites More sharing options...
BarbaraJ Posted August 2, 2010 Share Posted August 2, 2010 st looked on that site , because i'm nosy has anyone tried http://www.bowdenandknights.com/s17a1n30p1/No-flies-on-us.html Quote Link to comment Share on other sites More sharing options...
Lavenders_Blue Posted August 2, 2010 Share Posted August 2, 2010 I got a tarp made for my run from Adam's Tarpualins. No website, no credit cards just good old fashioned service. I wanted a tarp made to measure, so I phoned them - the chap was a delight to speak to and really helpful and then I e-mailed (they are creeping into the 21st century ) the measurements. The tarp came quickly, the invoice followed a month or so later Quote Link to comment Share on other sites More sharing options...
Patricia W Posted August 3, 2010 Author Share Posted August 3, 2010 Just to report that my Ukadex has arrived - less than 24 hours after ordering. I'm assuming the invoice will arrive separately as it's not in the package. I can faintly smell it through the layers of packaging.. and I notice I can use it for tail biting in pigs - anyone?? Now where are those marigolds? Tricia Quote Link to comment Share on other sites More sharing options...
Mercedes55 Posted August 3, 2010 Share Posted August 3, 2010 This isn't so much about good old fashioned service, just about good service. I needed to get some more dried mealworms as I am nearly out of them and spent some time yesterday comparing the prices, which varied enormously. I bought 1kg for £12.50 from here which I thought was quite a good price. They came today and they emailed me a total of 3 times since I placed my order yesterday and they even gave me a 1hr delivery window which I thought was pretty good these days Quote Link to comment Share on other sites More sharing options...
Patricia W Posted August 9, 2010 Author Share Posted August 9, 2010 I just thought I'd update you. I still haven't had an invoice from this company for the Ukadex and so I phoned them this morning, just to check I hadn't missed it. Anyway, a very friendly person told me not to worry- I'd probably get it by the end of this week. Not sure of the business sense of this, but it is so nice to be trusted. I guess the plus for them is that I'll certainly choose them over other suppliers and I'll tell others how good they are- just like this! Tricia Quote Link to comment Share on other sites More sharing options...
Shirl Posted August 9, 2010 Share Posted August 9, 2010 I called sewingmachinesdirect today. I bought a new machine in January and a few weeks ago realised it wasn't working properly. I put off calling because I thought it was going to be really awkward. Well I called this morning at just after 11am. After patiently checking things with me, I got off the phone at 11.40 and my machine was collected by Citylink at 3pm. How is that for service? I just hope I get it back as quickly Quote Link to comment Share on other sites More sharing options...
Patricia W Posted August 10, 2010 Author Share Posted August 10, 2010 Brilliant! Maybe we ought to collect more examples of good service to encourage them Tricia Quote Link to comment Share on other sites More sharing options...
Happy chickens! Posted August 10, 2010 Share Posted August 10, 2010 It's good to hear that there are still some companies who eschew the call-waiting, you're not important ethos! Quote Link to comment Share on other sites More sharing options...
Shirl Posted August 10, 2010 Share Posted August 10, 2010 sewingmachinesdirect get even better. I got a call today to say they didn't have the part needed to fix my machine so would I like a new one or to pay a bit extra and get an upgrade. I've decided I deinitely want the upgrade because mine was just a beginners machine so I'm busily looking to see which one to buy. If I manage to choose tonight it will be delivered Thursday Quote Link to comment Share on other sites More sharing options...
Willow Posted August 10, 2010 Share Posted August 10, 2010 Our local Waitrose always provides a good service and they are especially good if you have had a problem. I bought an orchid Sat as a small present for a friend who was going on holiday Mon. When I pulled it out of the cellophane container to remove the price I realised the leaves where hanging on by a tiny amount and would fall off with the slightest movement which would probably lead to the orchid dying quite soon. So I returned it yesterday showed them the problem and explained that as my friend had now gone on holiday I'd prefer a refund rather than a replacement. The lady apologised and said it would be a double refund and handed 2x the cost of the orchid straight over ! Quote Link to comment Share on other sites More sharing options...
ubereglu Posted August 11, 2010 Share Posted August 11, 2010 sewingmachinesdirect get even better. I got a call today to say they didn't have the part needed to fix my machine so would I like a new one or to pay a bit extra and get an upgrade. I've decided I deinitely want the upgrade because mine was just a beginners machine so I'm busily looking to see which one to buy. If I manage to choose tonight it will be delivered Thursday Now that's really good! Quote Link to comment Share on other sites More sharing options...
chickencam Posted August 11, 2010 Share Posted August 11, 2010 We have also had good service from a sewing machine company. My ED has been working and saving like mad for a new machine, she bought a Singer Futura embroidery machine from Singerdirect, Copper sewing machines. She ordered it at 11.40 on Sunday night and it arrived at 7am Tuesday morning. She has a 30 day trial so I just hoping that if she decides that it is not for her they are equally good. Quote Link to comment Share on other sites More sharing options...
Aimee Posted August 11, 2010 Share Posted August 11, 2010 I'm not sure if this counts as old-fashioned but certainly good service. After flying from LA to New York a couple of days ago I was looking forward to grabbing something to eat and drink (American Airlines don't provide food on their domestic flights, despite it being 6 hours...). I had about $4 in change but thought that would be ok as I've paid for most things on my card. On arrival, it had been 8hours since I'd eaten and a two hour wait for my connecting flight to Manchester. I decided the best option was to pick up things from Starbucks but a sign told me that the card machines were down I looked at other options but all places had the same sign - all the card machines were down in the airport. I was gutted and starving but thought i might have just enough for a coffee back at Starbucks. I had to ask the actual price as the ones published don't include tax and I needed to copper up. A really brusk woman behind the counter asked me why I was asking and was I going to buy anything. I politely explained that I had to see if I had enough money as the machines were down. She then asked what I wanted to buy. I said that I had intended on buying food and drink but would buy a small coffee as I thought that I could pay for that. She said "I didn't ask you what you could afford, I asked what you wanted to buy" and insisted that I had food and a large drink all for the handful on change I had. Thought that was really good of her. Quote Link to comment Share on other sites More sharing options...
Patricia W Posted August 11, 2010 Author Share Posted August 11, 2010 I certainly thinks that counts! I would categorise good old fashioned service as that which treats people as individuals and not commodities - and that qualifies beautifully Tricia Quote Link to comment Share on other sites More sharing options...
Willow Posted August 11, 2010 Share Posted August 11, 2010 She said "I didn't ask you what you could afford, I asked what you wanted to buy" and insisted that I had food and a large drink all for the handful on change I had. That was so nice of her definitely above and beyond normal service Quote Link to comment Share on other sites More sharing options...
