Ain't Nobody Here Posted November 3, 2011 Share Posted November 3, 2011 I bought a Fat Face tunic top on Ebay on 10th October. It was very nice but just a bit too long and clingy so I decided to sell it on. I was packing it up to post when I noticed a tiny hole in the side. I offered the winning bidder a total refund or £2 off if she still wanted it. She said she'd sew it up so was happy with that. She's now said when she sat down to mend the hole, she found 5 more holes . I've obviously said I'll give a full refund and her P&P costs. She's quite happy. So ..... a month on and after giving positive feedback, should I bother contacting the original seller? She may deny she knew the holes were there but do I have a case? Or should I just forget it - it was only £11 inc P&P. Quote Link to comment Share on other sites More sharing options...
bluekarin Posted November 3, 2011 Share Posted November 3, 2011 I think its going to be a chalk it down to experience. You could ask on the community boards and see what they say, but I have a feeling they'll say to just leave it. But what a shame for you Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted November 3, 2011 Author Share Posted November 3, 2011 Hmm, I thought I might have to . Perhaps I can mend the holes, take the hem up, wear something non-clingy underneath and start wearing it . I was feeling quite pleased with myself, bought it for £8.29, sold it for £15 . Quote Link to comment Share on other sites More sharing options...
Sam Posted November 3, 2011 Share Posted November 3, 2011 If you do give a refund, do you still have to pay all of the eBay costs? I made a mistake with something I recently sold and worked out it would cost me around £20 in fees and they wanted a refund I offered £20 back and they accepted, but if they didn't and I gave a full refund, would I have to pay the fees or would they get refunded also? (sorry didn't mean to hijack, can't help with your query, sorry!) Quote Link to comment Share on other sites More sharing options...
Chicken shack Posted November 3, 2011 Share Posted November 3, 2011 I bought a Fat Face tunic top on Ebay on 10th October. It was very nice but just a bit too long and clingy so I decided to sell it on. I was packing it up to post when I noticed a tiny hole in the side. I offered the winning bidder a total refund or £2 off if she still wanted it. She said she'd sew it up so was happy with that. She's now said when she sat down to mend the hole, she found 5 more holes . I've obviously said I'll give a full refund and her P&P costs. She's quite happy. So ..... a month on and after giving positive feedback, should I bother contacting the original seller? She may deny she knew the holes were there but do I have a case? Or should I just forget it - it was only £11 inc P&P. I would put this down to experience The origianl seller may not have even noticed it. Put it behind you life is far to short. Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted November 3, 2011 Share Posted November 3, 2011 You could contact eBay,it would go through the process of investigation,& you may get a refund. I assume you have already left feedback for the seller? In which case you were satisfied at the time & you were at fault (in eBays eyes) for not thoroughly checking it upon receipt. I would take this one on the chin,personally....leaving feedback shows your satisfaction & the completion of the transaction between you both. Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted November 3, 2011 Author Share Posted November 3, 2011 Hardly worth it for the amount involved, is it? I'll give her the benefit of the doubt. You'd hope someone wouldn't knowingly sell something that had holes all over it . Quote Link to comment Share on other sites More sharing options...
Shirl Posted November 3, 2011 Share Posted November 3, 2011 I think given that you didn't notice all the holes it is quite possible that the original seller didn't. If someone contacted me after a month I'd probably think they had worn it or left lying somewhere that allowed it to get damaged. I'm afraid it is put it down to experience. Very annoying though. Quote Link to comment Share on other sites More sharing options...