Leicester_H Posted November 1, 2013 Share Posted November 1, 2013 (edited) Hi Today I received a 'junk mail' addressed to "Omlet Members" at my home address. Did anyone else get one ? How did they get my home address and know I'm an Omlet Member ?? H Edited November 7, 2013 by Guest Quote Link to comment Share on other sites More sharing options...
merlina Posted November 1, 2013 Share Posted November 1, 2013 nope - nothing here Was this to a google email account? Quote Link to comment Share on other sites More sharing options...
soapdragon Posted November 1, 2013 Share Posted November 1, 2013 Oohhh, sounds a bit spooky - nothing here either! Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted November 1, 2013 Share Posted November 1, 2013 Google knows everything about you.... Quote Link to comment Share on other sites More sharing options...
Leicester_H Posted November 2, 2013 Author Share Posted November 2, 2013 Google knows everything about you.... I have NEVER added my full home address to any of my on-line accounts (google, Fb, Twitter). On this forum, it just has Oadby Leicester - no street or house number - no post code. Obviously, having ordered from Omlet, they do have my full home address - but this shouldn't be accessible to non-Omlet staff. This was a physical PAPER letter sent to my home address. Any ideas? H Quote Link to comment Share on other sites More sharing options...
merlina Posted November 2, 2013 Share Posted November 2, 2013 doh! I should read properly.... I'm wondering about Omlet's T&Cs - many companies have a box which you need to tick to say that you don't want details passed to their 'well chosen partners' - either when you order or, most commonly, when you enter competitions. I've both ordered from Omlet (albeit only fairly recently when they had free p&p - I would never pay their 'normal' p&p rates) and entered competitions, but haven't had this letter Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted November 2, 2013 Share Posted November 2, 2013 That's weird . Do you have a Google mail account? I do but haven't ever received a paper letter from Google. Quote Link to comment Share on other sites More sharing options...
Leicester_H Posted November 2, 2013 Author Share Posted November 2, 2013 Yes - I do have a Gmail account BUT 1. it doesn't know my home address (it knows I'm UK - that's it) 2. it doesn't know I'm an Omlet member H Quote Link to comment Share on other sites More sharing options...
bluekarin Posted November 2, 2013 Share Posted November 2, 2013 Sounds more like your address has been sold as part of a list of addresses (naughty Omlet of they have done this ) Why did you think it was because of Google? Quote Link to comment Share on other sites More sharing options...
Leicester_H Posted November 2, 2013 Author Share Posted November 2, 2013 Its on Google headed paper, addressed to "Omlet Members " Strangely, it doesn't have my name. It starts 'Hello from Google...' Some quotes "People search on Google every day for businesses like Omlet Members..." " We've prepared the enclosed brochure to show how AdWords Express can help grow your business..." "To get you started, we're offering you £150 free Google ad credit..." Odd! Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted November 2, 2013 Share Posted November 2, 2013 Might be worth mentioning to Omlet HQ? Quote Link to comment Share on other sites More sharing options...
Leicester_H Posted November 2, 2013 Author Share Posted November 2, 2013 Might be worth mentioning to Omlet HQ? I was wondering about that - I will email them as I really can't work out how they got my information. H Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted November 2, 2013 Share Posted November 2, 2013 I am guessing that some selling of mailing lists has gone on somewhere along the line Have you ever entered your home address details using your browser, when ordering online for instance? Quote Link to comment Share on other sites More sharing options...
Leicester_H Posted November 3, 2013 Author Share Posted November 3, 2013 Have you ever entered your home address details using your browser, when ordering online for instance? Yes - I still find it odd that they didn't know my name but have a link to my home address and know I'm an Omlet member. Can't help but think the info must have come from Omlet somehow. I have emailed Omlet to ask them if they have passed on details or if their database has been compromised in some way (more worrying since they have my credit card details) - I'll let you know when they reply. Quote Link to comment Share on other sites More sharing options...
Leicester_H Posted November 5, 2013 Author Share Posted November 5, 2013 Hi Had prompt reply from Omlet We're as concerned about this as you are! We don't share your information with anyone, so your details have certainly not been passed to Google by us. From the research we've done, we believe that Google are probably using the information they extract from your G-mail account and your google search behaviour to send these targeted letters. I would recommend contacting Google to confirm this. Have tried to find a way of contacting Google about this, but failed. Anyone know of an email address or feedback form I could use ? I would like to get to the bottom of this as I can see no (legitimate) way they got my information. H Quote Link to comment Share on other sites More sharing options...
Geoid Posted November 5, 2013 Share Posted November 5, 2013 Google London Google UK Ltd Belgrave House 76 Buckingham Palace Road London SW1W 9TQ United Kingdom Phone: 02070313000 Fax: 02070313001 or try here Quote Link to comment Share on other sites More sharing options...
redbug Posted November 5, 2013 Share Posted November 5, 2013 Just saw this on mail on line http://www.dailymail.co.uk/sciencetech/article-2487660/Google-snoops-email-uses-private-details-sell-adverts-Microsoft-claims.html Not sure if same thing Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted November 5, 2013 Share Posted November 5, 2013 I remember that article; nothing new I'm afraid, I have a gmail account (only used as a log-in for Google/Android) and it is obvious that that is what they are doing. If you type an email regarding (say) a new car, then adverts will appear down the side of the window about car-relate products such as insurance. It's not dissimilar to the way that supermarkets use their clubcard/loyalty cards and product barcodes to capture your spending habits and then send you vouchers and offers accordingly. In that instance it can be helpful and only slightly irritating, but the invasion of email communication is, in my opinion, overly invasive, which I why I choose not to use my gmail account. Quote Link to comment Share on other sites More sharing options...
Leicester_H Posted November 6, 2013 Author Share Posted November 6, 2013 Thanks for address Fred - I'd tried that link already - it just takes you to some FAQs - none of which helped. I know all sorts of sites gather data and then try to market things but this seems different. They sent a physical paper 'letter' to my home address(only given when buying stuff - since also have to give credit card details I assumed this level of data was SECURE) and know an Omlet member lives here. I do not see how they could have got this info. Still puzzled (and concerned), H Quote Link to comment Share on other sites More sharing options...
surfer_chicken Posted November 6, 2013 Share Posted November 6, 2013 My SO's google phone regularly gives him directions to get 'home' to his exact address despite not putting his address into his phone or anything, and gave him directions to my flat just days after I signed the lease! (I think I might have sent him the address over facebook or text but that's the only way I can think they got it). It's scary to think of how much they know EDIT: to make this a little clearer, it gives him a little notification telling him the best bus etc. to get and when the next one leaves without any input from him. Quote Link to comment Share on other sites More sharing options...
Leicester_H Posted November 6, 2013 Author Share Posted November 6, 2013 I don't have a smart phone ! or any GPS 'enabled devices' Quote Link to comment Share on other sites More sharing options...
